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Knowledge Base Articles

GPC Code Changes for IM 8.32 Release

As part of the Item Management (IM) 8.32 release on November 19, 2022, the Global Product Classification (GPC) codes listed below will be deleted from IM, as they have been removed from the GDSN standard. 10001811 Cycles - Replacement Parts10002455 ...

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Scheduled Maintenance for the Remaining 2022

Hello, 1WorldSync Customers and Solution Partners,   1WorldSync uses the Community Platform to share updates for maintenance and application issues so customers can see real-time updates. You can subscribe to this and other areas in the community to...

Attribute Name & Definition Changes in IM

With the September release (IM 8.31), there are some changes that will take effect which will align Item Management with the GS1 Global Data Model (GDM) work. GDM has set up a model for global and regional attributes. These attributes provide a basi...

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Issue with the IM Sync Status Report Today

Our technology team is investigating the issue we are seeing this morning with the Sync Status Report in IM.  When using the report, customers are seeing the error "Your Search has 1 error."  but no errors are listed.   We are working to resolve thi...

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Best Practices for Login Changes to 1WS Tools

1WorldsSync implemented security changes during the September 24, 2022 maintenance window that presents some different behaviors when logging in, resetting your password, and the use of previously bookmarked URLs.  As a best practice, we recommend l...

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GS1 - Global Registry Scheduled Maintenance

Please be informed the Global Registry will utilize a scheduled maintenance window for security updates to the servers hosting the Global Registry Production and Beta environments (GR-PROD and GR-BETA) on August, Saturday 27th, 2022 from 9:00 AM to ...

Backlog of Transactions in IM

Good afternoon.  IM is currently working through a large backlog of transactions due to extremely high volume.  The backlog could impact transactions that you see in your Sync Status Report in IM.  We apologize for any inconvenience and will update ...

Backlog of Transactions Today

Hello.  We are experiencing a large backlog of transactions for FUSE, AS2, and the IM GUI.  We apologize for any delays you encounter as our systems work to catch up on this large transaction backlog.      

Access Issues with IM in Production and Pre-Prod

We are experiencing some issues that impact logging into IM this morning as we work to resolve the intermittent recent problems.  This morning, customers see unusual behavior when trying to log in as IM asks for a profile setup.  Our technology team...

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