2 weeks ago - edited 2 weeks ago
The 1WorldSync technical team identified a backlog of transactions for messages processing into PI. We are actively investigating the cause and monitoring the backlog. We will post updates as they are available. We appreciate your patience.
Updated Note: This is a substantial backlog for messages into Product Introduction. We will post updates here as they are available. If possible, please refrain from re-sending the same transactions over and over, as that will not help the backlog.
Please ask your questions in the comments below.
Hello. The backlog persists at this time, but we have made progress working through it.
Hello. Our escalation team has been able to resolve the backlog issue for Product Introduction, yesterday. We do apologize for any inconvenience caused by the backlog. If you are still experiencing any issues please let us know.