Forum Posts
need to update parent, use same child
Please advise. It's not allowing me to link child (00052548718824) with new parent (00052548521851). The published parent that needs to be removed (00052548718817) How do I un-publish? Thank you for your help.
Resolved! Incorrect Link - won't let me update
Good afternoon, I accidentally created and incorrect link. I noticed it shortly after I published the item so I unpublished (this was unpublished yesterday) it in order to fix the link, however I keep getting an error saying that the item is still pu...
Resolved! Data Carrier Type Code
At the Case level, should the Data Carrier Type Code be blank or show ITF14?
Resolved! Registration Attempt Error
I added a new GTIN yesterday and link the children. The add message came back ok & so did the links. I can see the item in IM. However, I am not seeing the registration message come back. Looked in the worklist tab and found a registration attempt...
Resolved! Percentage of Daily Value Error
I am running into an error when cloning a new item from a similar item in our catalog. I can't seem to move past these two errors even though the data matches the exact product I cloned it from, and that item does not have these errors.
Errors for Associated Food Stores
Hello, I keep getting errors for some items that I've published for 0041172100006---Associated Food Stores Inc that I'm missing a Main Product Image, the Net package quantity is required, and the package weight is required. I have checked and all fie...
Export Item Report Eaches
Good afternoon all, I am trying to do an export of all items published to a specific customer along with the eaches, but I can't figure out how to add the eaches to my report it seems to only export the case.
Fuse Error SLTL0005 : Dependant attribute (unitsPerTradeItem/unitsPerTradeItem) is not present
My upload was not processed due to Error "SLTL0005 : Dependant attribute (unitsPerTradeItem/unitsPerTradeItem) is not present". I just uploaded 301 items the same way, with the same attributes filled in and did not receive this error on those. I ap...
Updates not flowing to customer
Hi all! Is anyone else having a problem with information not flowing to customers websites? I have been updating images in 1WS, but when i go to the customers website they have a mixture of the new images I have uploaded and old images.
Resolved! Pre-Production - Training
What is the Pre-Production system for and does anyone know if the Pre-Production system can be used for self training practice? Also, is a separate log-in needed? My log-in doesn't seem to work in Pre-Production.
attribute hi requires a numeric value
Hello, I am getting this error message on an upload I am doing. What attribute is this referring to? My Hi/TI are filled out.SLTL6212 : For item 40727351500154, attribute hi requires a numeric value.Â
Resolved! CIN Reports
Hi - Am I able to access/download CIN reports from IM or do I need to submit a ticket? I see in the Item History report there is a document/file icon that I can click on, but when i do, nothing happens. Attached is an example screen shot. Thanks! Le...
Resolved! Wakefern Nonfood Playlist requiring a coupon code
Wakefern nonfood is requiring me to enter a coupon code and I do not know why or what to enter in this field.
Report which shows the package/Each that are published to a specific GLN
Is there a report that I can pull by GLN that shows all of the consumer packages that are published. Example: for Kroger I want a report of the Pack/Inner and Each level that are published to them.
Clearing Review Messages for Number of Items/Pallet
Hi - My items in "Review" status on my dashboard is growing (growl). In reviewing the messages, there are still quite a few for the Number of Items/Pallet. How can I get these cleared out when the requested information is present and the records ha...
Annual Fee
I am inquiring about the Annual Fee due when is it do? How much is due? where can I get this information from?
Minimum Days of Shelf Life from Production
I would like verification of the meaning behind minimum days of shelf life from production. I have been told by a recipient this should be the total shelf life of a product from production. However, I take it to mean what is the minimum days left on...
Resolved! Walmart Implementation guide
Hi Team,Could you please help from where we could find the Walmart Implementation guide. We need to know whether Walmart requires Nutritional data to be published in 1WS or not, prior we didn't upload nutrition data for them.Thank you.
Resolved! Package Quantity Can Vary
Does anyone know what the attribute name is for "catch weight" or "package quantity can vary"? I cannot seem to find it and need to make sure all our items are marked "N" for no.
Item Management Not Processing Fuse Sheet
Is Item Management experiencing issues currently? My FUSE sheets are not processing and support has not responded. I need my items to process ASAP.
Resolved! Digital Assets Primary Images
Good morning team! I have been updating images by deleting some of our outdated External File Links and uploading digital assets. I was wondering if there is any way to make an image "Primary" by just uploading it the first time instead of filling ou...
Links
I linked 3 items then published them, after they were published I noticed the gross weight was wrong and when I went to edit the link, it would not allow it due to the item being published. I deleted the publication, went back to the links and tried...
Resolved! Multiple nutrition data
Hi Team,While uploading multiple fuse sheet in 1WorldSync except Allergen and Nutritional information, all data is uploaded.Please let me know where it is going wrong. Wakefern requires nutritional information but after uploading fuse sheet these fie...
Resolved! UPC/GTIN
I have a customer who is asking me to change the UPC on an item. They said "The system formats UPCs to be entered as above. Even though the UPC image is 029714240083, the system needs it entered as 002971424008 (i.e. omit the last digit and add a zer...
Item warning message
Hi Community, I have reached out previously about an item issue with publication to a retailer and I have narrowed it down to the final error message and even with fixation of the firstshipdate to what it needs to be could you take a look and see ag...
Failed Sending to subscriber message
I am trying to publish to a retailer and I am able to validate the product I have with no error messages or warnings but when going into the Sync Status of the item it is giving the message "Failed- Sending to Subscriber" Would anyone happen to know ...
Item Management Changing Existing Item Data
Hello, Is there a process to mass load changes to existing item data through an excel template? Going one by one in the Item Management table takes a while. Thanks!
gtin hiarchy problem
I submitted a Shipper and Eaches to my buyer. She is telling me that once she receives it thru Venus, it doesnt match what I have. I am unable to attach a screen shot here for some strange reason but to explain. The Case GTIN that I submitted to her ...
IM
When I save and validate for this item I get no erros, but when I go to share it with a customer I am getting the following error that I have attached below.
