Resolved! Local User Groups
Good afternoon team! I just received an invite to an User Group Meeting in Arkansas. I was wondering if there are any User Groups in Central Florida? Thanks!
Forum Posts
HSA/FSA Attribute in IM
Hello ! I was wondering if there was an attribute to be used to enter HSA/FSA and where I could find it. Thank you for your help !
Loading a Each, Inner Pack and Case in the hierarchy
In the hierarchy set-up, it seems you can only load Each and Case, do we just leave the Inner to pack out, if we need to put the inner pack in where or when do we insert it as it only allows us to click on 2 levels
Glossary of Terms
I am looking for a glossary of terms for required fields when setting up a new item. Display Unit Indicator, Ordering Unit Indicator, etc. Also, if there are "quick sheets" for each area to understand the difference between different options. For ex...
Creating an Image URL
Hello - I was told that I could create an image URL from the images I load in item management that I could use for ecommerce sites. I cannot figure out how to do it. Can you provide instructions? @CommunityJedi @CommunityJedi22
Kroger Item Submission
I'm trying to set up 2 new items for Kroger and when I go to Production and select the 2 items to Submit then I got error message PI99017 - Classification is missing. Item (00810096750631) Where could I find this missing field? I searched in Producti...
Product Type & Pallet Configuration Requirements
Hello, I am receiving an error when publishing 20819388020623. The Error reads: If Product Type is Case(CA) or Display Shipper(DS) and there is no hierarchy level where productType is Pallet(PL) or Mixed Module(MX), then Number of Layers per non-GTI...
Recipient Requests Review
After corrections/updates have been made, why isn't the item being removed? I have items from 2017 still out there that have been resolved.
Resolved! Kroger Item Submission Error code 654
Hello, I am a first-time user. It took me a month to set up one item. I made notes step by step since the replies/help to my questions were one per day. I created my other 4 items following the exact steps to ensure there were no errors, but unfortu...
Resolved! CIC message error
Free Form Text to be populated by the Data RecipientPlease send a Change by Refresh message. - Package Height- In Box Cube Dimension (Volume) is inconsistent with height/width/depth calculationFree Form Text to be populated by the Data RecipientPleas...
Resolved! Gross Weight error when publishing
GTIN:20819388020623 New User. I can't figure out where the error is that corresponds with: Gross Weight (grossWeight) of the GTIN MUST BE greater than 96% of the sum of that GTIN’s packagingWeight if available, plus the sum of the Gross Weight (gros...
Resolved! Kroger Item Submission Reason Code - Add Division
I am attempting to submit my product for five additional divisions, When submitting the product under add division, do I only select the five additional divisions, or should I select the five divisions in addition to all the divisions which already a...
Resolved! KR16334 When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Tempe
I have encountered this error "KR16334 When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Temperature Qualifier Code "Trade Item is in transport to the distribution center" AND "Trade Item is being stored or handle...
Resolved! Error Message When Publishing to Customer: Your parent and child direct link quantities should match
Please help. We have a product that contains 100 - 1oz packets. The GTIN begins with 3-zeros. There is no child record tied to these. We cannot publish the item as it believes there is a child hierarchy. Please advise how to resolve. EX: 000742...
Your parent and child direct link quantities should match your parent Item Total Count of All Produc
Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) I have no link. Just case item. No need for Hierarchy. Please advise fix for error
kroger
HelloWe are a new vendor on this platform and have enter a new item in the product introduction pages as instructed, kroger is asking me to submit and publish so they can view but there is no area on this item page that has a submit or publish button...
Hierarchy Quantities
Hi! I am receiving the following error msg: Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) Please see the attached photo. Note that I have Case -> Inner Displ...
Resolved! GTINs not being published
Good morning, I (GLN # 0743767000004) have 2 GTIN's that my customer is not being able to receive....could you please assist and let me know what the problem is? - 30743767001033 - 30743767001040 Thank you, Seebo.
Resolved! "Invalid Format Type"
Hi, I received a CIC message on one of our product and that the product has "Invalid format type" and I am not sure which attributes is referred to in this message. Could you please assist? the GTIN # 30743767001002. Thank you, Seebo.
In Pre Prod: GDSN Registration status of "In Status"
In Pre-Prod for GLN 0058300000015 I have 3 GTIN's with a GDSN Registration status of "in Progress". Please resolve these. 000219084628370006563317906600065633424470
What's the name of the Recipient Variation (GLN specific) in 1WS?
I cannot find in the dictionary the field name for the GLN specific for the dates group. For example: Minimum Days of Shelf Life from Production Recipient Variation, Is this mapped? We are trying to enable the GLN field from our source GDS system to ...
Resolved! Nutrition Information for a 2PK Each
Good morning Team! I am updating an item that is sold as a Pallet with a 2PK Each (Gtin 60071072011029). I was wondering if I need to double the Nutritional Information we have for just one jar (Each for the Case that we also sell) since the item in ...
How to download a list of GLNs my company has ever published to ?
Hello, Is there a quick way to pull a list of recipient's GLNs to which my company GLN has ever publish to? I cannot work with the publication report as it pull a large amount of records by GTIN and I just want to confirm list of clients/GLNs we have...
Grape Varietal Work around
Publishing an item for Performance Food Group and they are saying County of Origin is required (Place of Product Activity).When I enter Thailand, I get the error indicating I need to add a grape variety which is not relevant and N/AWhat is the work a...
Use leading digits to differentiate product change?
We may need to differentiate between an existing item and the same item but with an ingredient change. I know a new GTIN isn't necessary given GS1 rules however our co-packer may require this due to their system requirements. (In fact they created t...
Resolved! Trouble Linking Items
Hello, I am trying to "Link" my items, but an error message popped up. We sale our product by the case. For the current item below, I am trying to link (160-2oz dough drops inside each case), but I cannot save/update hierarchy, because we do not s...
Product Introduction Issue
Buyer received this error. None of us have seen it before nor know where to go to fix it. Any insight?
Nutrient Quanity
I am trying to create a new product and I cannot save it due to the issue with "Nutrient Quantity" I think I added all the required nutrient quantity but I still cannot save it. Could you please assist? This is an Each product with GTIN code # 0074...
Incorrect UPC/GTIN
Can somebody help me find the correct UPC/GTIN of the items below? I can't find them on Item Management because these UPC are incorrect. SEALY T300 MATTRESS PAD QUEEN64333311410643333110 4106433331100041064333311SEALY T300 MATTRESS PAD FULL743333...
Resolved! Steps to publish item to The Giant Co. (under AHOLD)
Good morning team! We have been asked to publish an item to The Giant Co. (which seems to be under AHOLD's umbrella) by using Syndigo. What would be the best way for us to publish the item in 1 World Sync so that they receive the information needed w...
