Hello there, I've been getting this error message while trying to publish to Kroger. Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration. As seen in the screenshots attached, my case orde...
Is there a document detailing all input options for each field in FUSE imports? Something similar to the attached, which is old and seems to be missing fields I see in my FUSE exports. For example, I see the field 'alternateItemIdentification/agency'...
I have entered several items that had GTIN numbers that are duplicates of other products we sell. I have reentered the items with the correct GTINs, but I cannot find a way to delete or discontinue the incorrectly identified items. I simply need to d...
In Item Management in the two fields below, sometimes they say GTIN_14 and sometimes GTIN_12. Which is correct or does it matter as long as the GTIN for Point of Sale is correct for the GTIN Point of Sale Type Code? GTIN for Point of Sale Type C...
I have an item e.g. 1x20 Lbs Rice. It is sold by the case (sack) with no retail option. Should I create a Case and each for this item with identical attributes or should it be only Case or Each. When I do only one, it appears as a broken or incomp...
Hi Everyone I have to rename almost all of my images because I did not name the files using GS1 standards. I didn't know better years ago and now it is starting to be an issue for some recipients. Can I use the FUSE to do this and are there instructi...
Hi! I just finished updating an item (display count changed) and since I had to withdraw it I'm trying to validate the info in the hierarchy but I keep receiving error messages for each level even though they were already fixed. Just as info, a case...
Hi- I submitted 2 items for CoreMark and McLane and were already approved for production. Unfortunately, we just got confirmation that the dimensions and pallet patterns for both items have changed. One item has also changed its display and carton co...
Hello, I am needing to get an item published to Kroger by tomorrow (1/16/25) and am receiving a handful of errors that I cannot figure out how to clear. Please advise. See attached errors. Thanks!
Good morning team! I am trying to publish an item to Wakefern and I'm getting a number of error messages, including the one on the attached screen shot. This item is a Balsamic Reduction and it's asking for a Grape Variety Code. Thanks in advance!
I have a master case with 60 sellable each's, like items with the same UPC and cost, will not be replenish able.it was requested that the outer carton and inners all use the same UPC.At first I was told to set it up as a shipper - but a shipper is no...
Good morning, I have several new synchronization errors and I'm not sure how to fix them. I usually have 0 sync errors and would love to get these cleaned up. I'm attaching a screen shot of the errors. They are for several different recipients, but ...
In Pre-Prod under GLN 0058300000015 GTIN 00065633422889 is showing a registration status of In process. In the past these have to be fixed by the 1WS technical team. Can they please fix this item? And do we know what causes this?
Good afternoon team! I keep seeing an error message regarding the Hierarchy Information for Gtin 10071072011307. Please, see screen shots attached. Am I missing something? Thanks in advance!
Good afternoon team! I just published a Display (Gtin 00071072003091), which was rejected by Wakefern after publication (please, see screen shot below). Our broker is waiting for synchronization of this item, but I don't even see what needs to be upd...
I am trying to publish an item to a distributor. Where do I add the ingredient statement of nutritional information?
I've had two different clients make multiple updates to different items and republish the hierarchies to our GLN. I can see the changes when I look up the items in 1WS, but the changes are not making it to DSD for me to reclone. Please help?
Hi Team, Currently I started working on Content readiness section on 1WS dashboard, I published the unpublished active items for Giant Eagle but for inactive items I followed the steps to hide them with comments. But on the dashboard only published i...
Good afternoon team! I continue to see a "Review" message in 1WS and VIP that will not go away, even after updating the item. As you can see in the screen shots, the Image Orientation Type Code has been left blank and the Facing Value is labeled as ...
I have not been into this platform since the updates occurred. I am having trouble locating where I need to go to add a new item. I watched a video showing to go to the tools within the dashboard; however, I don't even see the dashboard to click on...
I created an item list & I am having issues exporting it. I click on the export button & nothing happens. If I toggle over to the message center after doing so, the message won't come up (blank green screen). Are there some issues with exporting d...
Good morning team! Please, see screen shots showing the total count of all products found in the Flavorsmith Sea Salt Grinder (Gtin 10806795624820). There is one CASE and 72 EACHES (12 x 6 = 72), with no PACKAGE. I wanted to make sure that I entered ...
Trying to publish to Albertsons and keep getting this error message. I cannot figure out what the issue is. I have successfully validated the CS & EA.
Good afternoon team! I am encountering an error message from Kroger that I can't seem to get rid of, even after updating the requested information (please, see attached screen shots). The information they require had already been entered for the EACH...
We have 4 items stuck in PI at Review status. One has a warning of # of item/Pallet & this was corrected in IM some time ago. Two other items state "Item Requested But No Longer Needed". I recently republished these as "new" to Kroger yesterday in...
Good morning team! Our Item Management team brought up a question regarding EACH Gtins vs EACH UPCs. As a rule, does an EACH UPC have to be built up from the EACH Gtin or can they have different numbers? Thanks so much!
Is there a way to download an actual IMF from Product Introduction? I have submitted a number of items and received IMF numbers in return, my distributor is now asking if it's possible to receive copies of the actual forms. For some items our broker ...
I need to set up a Case Pack of 24 pcs, But its a Inner Pack of 6 (1-2-2-1) multiplied by 4 So its a 24 piece master but with 4 inners of 6 inside. How would I break this down ? thanksCheryl
Hello team! I'm working with my colleague across some of the same product configurations. She has made a helpful series of lists that I would like to add to, but even with the share feature activated I'm unable to add items to an existing list (at le...
