Resolved! Error SLTL0017 File is empty? On IMPORT
Hello, I am trying to import items but the response i am receiving is ErrorsSLTL0017 : The file could not be processed because the file is empty
Forum Posts
Resolved! Resend
When you press the resend button, does it correct recipient requests?
Resolved! FUSE Videos
Good afternoon team! I just noticed that there was a webinar for the FUSE sheet today, but was unable to register on time. Are there any videos available to learn how to use this tool? I already printed information but was looking forward to watchin...
Time Stamps in IM
Hello! Is there any field/report in IM where I could consult the timestamp for when a material record/GTIN has been replicated/created in 1WS for the first time?? Thanks.
How do you change item number without deleting item?
Is there a way to change the item number without deleting the whole item? Two of our product have item #s that are switched and I'd like to fix it without removing anything.
How do I update an Item ID after published?
Hi, I published an item and the customer is requesting the I update the Item ID I set up for the pack on the item. I withdrew the publication and was trying to update the item ID (Pack UPC) to what the customer requested but it greyed out and doesn't...
Syndigo data pool part of 1WorldSync?
HiCould you please help me with this info about Syndigo? We have some queries regarding this from Performance food group (PFG) as they have similar information about items published on 1WS and Syndigo. I am just not sure about the process of publishi...
Publishing an item for different customers with different data
Hello- we have 2 items that were published to McLane and CoreMark. McLane has accepted them and we are currently processing their orders, but CoreMark has reached out saying that we need to change the retail UPC, and orderable and case and warehouse ...
Correction action request
I have received the following and can't find where it is in the attributes. This is on an eaches item and the closest I can come to the is brand owner additional trade item ID type. I can't seem to find Additional Trade Item Classification Code. I...
Resolved! Hierarchy Error while Syncing
Hello there, I've been getting this error message while trying to publish to Kroger. Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration. As seen in the screenshots attached, my case orde...
Resolved! Full FUSE list of options by field?
Is there a document detailing all input options for each field in FUSE imports? Something similar to the attached, which is old and seems to be missing fields I see in my FUSE exports. For example, I see the field 'alternateItemIdentification/agency'...
Resolved! Delete items with wrong GTINs
I have entered several items that had GTIN numbers that are duplicates of other products we sell. I have reentered the items with the correct GTINs, but I cannot find a way to delete or discontinue the incorrectly identified items. I simply need to d...
Item Management - GTIN for Point of Sale
In Item Management in the two fields below, sometimes they say GTIN_14 and sometimes GTIN_12. Which is correct or does it matter as long as the GTIN for Point of Sale is correct for the GTIN Point of Sale Type Code? GTIN for Point of Sale Type C...
Resolved! Foodservice Items: Case vs Each
I have an item e.g. 1x20 Lbs Rice. It is sold by the case (sack) with no retail option. Should I create a Case and each for this item with identical attributes or should it be only Case or Each. When I do only one, it appears as a broken or incomp...
Resolved! Renaming digital assets with FUSE
Hi Everyone I have to rename almost all of my images because I did not name the files using GS1 standards. I didn't know better years ago and now it is starting to be an issue for some recipients. Can I use the FUSE to do this and are there instructi...
Item updates not showing in hierarchy
Hi! I just finished updating an item (display count changed) and since I had to withdraw it I'm trying to validate the info in the hierarchy but I keep receiving error messages for each level even though they were already fixed. Just as info, a case...
Change item information for CoreMark and McLane
Hi- I submitted 2 items for CoreMark and McLane and were already approved for production. Unfortunately, we just got confirmation that the dimensions and pallet patterns for both items have changed. One item has also changed its display and carton co...
Kroger Heirarchy Errors
Hello, I am needing to get an item published to Kroger by tomorrow (1/16/25) and am receiving a handful of errors that I cannot figure out how to clear. Please advise. See attached errors. Thanks!
Resolved! Error Message - Wakefern
Good morning team! I am trying to publish an item to Wakefern and I'm getting a number of error messages, including the one on the attached screen shot. This item is a Balsamic Reduction and it's asking for a Grape Variety Code. Thanks in advance!
Failed to Validate
GTIN 10079041826037Failed to validate an item. Please contact administrator. Not sure why I am receiving this error for the above noted GTIN.
Item Set up Walmart
I have a master case with 60 sellable each's, like items with the same UPC and cost, will not be replenish able.it was requested that the outer carton and inners all use the same UPC.At first I was told to set it up as a shipper - but a shipper is no...
Resolved! Synchronization errors
Good morning, I have several new synchronization errors and I'm not sure how to fix them. I usually have 0 sync errors and would love to get these cleaned up. I'm attaching a screen shot of the errors. They are for several different recipients, but ...
Resolved! Pre-Prod GTIN with registration status of in process
In Pre-Prod under GLN 0058300000015 GTIN 00065633422889 is showing a registration status of In process. In the past these have to be fixed by the 1WS technical team. Can they please fix this item? And do we know what causes this?
Resolved! Hierarchy Information and CIC Error Messages
Good afternoon team! I keep seeing an error message regarding the Hierarchy Information for Gtin 10071072011307. Please, see screen shots attached. Am I missing something? Thanks in advance!
Resolved! Wakefern Rejected Message After Publishing
Good afternoon team! I just published a Display (Gtin 00071072003091), which was rejected by Wakefern after publication (please, see screen shot below). Our broker is waiting for synchronization of this item, but I don't even see what needs to be upd...
Where to add an ingredient statement on a new item?
I am trying to publish an item to a distributor. Where do I add the ingredient statement of nutritional information?
1WS Updates not Transmitting to DSD
I've had two different clients make multiple updates to different items and republish the hierarchies to our GLN. I can see the changes when I look up the items in 1WS, but the changes are not making it to DSD for me to reclone. Please help?
Content readiness
Hi Team, Currently I started working on Content readiness section on 1WS dashboard, I published the unpublished active items for Giant Eagle but for inactive items I followed the steps to hide them with comments. But on the dashboard only published i...
Resolved! KROGER IMAGES - CONTINUED ERROR MESSAGES AFTER UPDATE
Good afternoon team! I continue to see a "Review" message in 1WS and VIP that will not go away, even after updating the item. As you can see in the screen shots, the Image Orientation Type Code has been left blank and the Facing Value is labeled as ...
