Failed to Validate
GTIN 10079041826037Failed to validate an item. Please contact administrator. Not sure why I am receiving this error for the above noted GTIN.
Forum Posts
Item Set up Walmart
I have a master case with 60 sellable each's, like items with the same UPC and cost, will not be replenish able.it was requested that the outer carton and inners all use the same UPC.At first I was told to set it up as a shipper - but a shipper is no...
Resolved! Synchronization errors
Good morning, I have several new synchronization errors and I'm not sure how to fix them. I usually have 0 sync errors and would love to get these cleaned up. I'm attaching a screen shot of the errors. They are for several different recipients, but ...
Resolved! Pre-Prod GTIN with registration status of in process
In Pre-Prod under GLN 0058300000015 GTIN 00065633422889 is showing a registration status of In process. In the past these have to be fixed by the 1WS technical team. Can they please fix this item? And do we know what causes this?
Resolved! Hierarchy Information and CIC Error Messages
Good afternoon team! I keep seeing an error message regarding the Hierarchy Information for Gtin 10071072011307. Please, see screen shots attached. Am I missing something? Thanks in advance!
Resolved! Wakefern Rejected Message After Publishing
Good afternoon team! I just published a Display (Gtin 00071072003091), which was rejected by Wakefern after publication (please, see screen shot below). Our broker is waiting for synchronization of this item, but I don't even see what needs to be upd...
Where to add an ingredient statement on a new item?
I am trying to publish an item to a distributor. Where do I add the ingredient statement of nutritional information?
1WS Updates not Transmitting to DSD
I've had two different clients make multiple updates to different items and republish the hierarchies to our GLN. I can see the changes when I look up the items in 1WS, but the changes are not making it to DSD for me to reclone. Please help?
Content readiness
Hi Team, Currently I started working on Content readiness section on 1WS dashboard, I published the unpublished active items for Giant Eagle but for inactive items I followed the steps to hide them with comments. But on the dashboard only published i...
Resolved! KROGER IMAGES - CONTINUED ERROR MESSAGES AFTER UPDATE
Good afternoon team! I continue to see a "Review" message in 1WS and VIP that will not go away, even after updating the item. As you can see in the screen shots, the Image Orientation Type Code has been left blank and the Facing Value is labeled as ...
Assistance Needed Adding New Item
I have not been into this platform since the updates occurred. I am having trouble locating where I need to go to add a new item. I watched a video showing to go to the tools within the dashboard; however, I don't even see the dashboard to click on...
Resolved! Item List Export
I created an item list & I am having issues exporting it. I click on the export button & nothing happens. If I toggle over to the message center after doing so, the message won't come up (blank green screen). Are there some issues with exporting d...
Resolved! Total Count of All Products
Good morning team! Please, see screen shots showing the total count of all products found in the Flavorsmith Sea Salt Grinder (Gtin 10806795624820). There is one CASE and 72 EACHES (12 x 6 = 72), with no PACKAGE. I wanted to make sure that I entered ...
ERROR PI99026
Trying to publish to Albertsons and keep getting this error message. I cannot figure out what the issue is. I have successfully validated the CS & EA.
Resolved! Kroger - Error Message not clearing after item updated
Good afternoon team! I am encountering an error message from Kroger that I can't seem to get rid of, even after updating the requested information (please, see attached screen shots). The information they require had already been entered for the EACH...
Items In Process - Product Intro Stuck at Review
We have 4 items stuck in PI at Review status. One has a warning of # of item/Pallet & this was corrected in IM some time ago. Two other items state "Item Requested But No Longer Needed". I recently republished these as "new" to Kroger yesterday in...
Resolved! EACH Gtin vs EACH UPC
Good morning team! Our Item Management team brought up a question regarding EACH Gtins vs EACH UPCs. As a rule, does an EACH UPC have to be built up from the EACH Gtin or can they have different numbers? Thanks so much!
Resolved! Downloading IMFs
Is there a way to download an actual IMF from Product Introduction? I have submitted a number of items and received IMF numbers in return, my distributor is now asking if it's possible to receive copies of the actual forms. For some items our broker ...
Case Packs
I need to set up a Case Pack of 24 pcs, But its a Inner Pack of 6 (1-2-2-1) multiplied by 4 So its a 24 piece master but with 4 inners of 6 inside. How would I break this down ? thanksCheryl
List Sharing
Hello team! I'm working with my colleague across some of the same product configurations. She has made a helpful series of lists that I would like to add to, but even with the share feature activated I'm unable to add items to an existing list (at le...
Resolved! POSSIBLE GTIN IF GROSS WEIGHT CHANGES BY 20%, BUT NET STAYS THE SAME?
Good afternoon team! Our Item Management Department asked me to reach out to the Community before making some Gtin changes to a number of items. One example is Gtin #10071072001018. The CASE gross weight will change from 7 lbs to 12.47 lbs and the E...
Disney Playlist
Where can I find the Disney Playlist within the Item Management Platform? Also, is there an available template that I can download where my company can add all required item information to then upload multiple items? We have over 50 items we need to ...
Resolved! SUPC code
Hi Team, We have received a request from One foodservice, "Is there any way to add the Sysco SUPC Code# to this item? The SUPC# is7329061." GTIN #10889356182946. Thank you. Nitesh
Ben E Keith Ti/Hi "error"
Hello! I'm reaching out about a Syncrhonization error showing up on Tom Cat's dashboard: GLN 0810105490008 GTIN 00810105490435 As you can see, they are null. I was going to remove the playlist and re publish to Ben E Keith, but I wanted to che...
"Item not found" but I see it - how to correct errors?
Hi- I had my integration publish 30 items to the data pool (doing an Item Add for both Germany and the Netherlands), but I can only find them in Worklist or Item History Report (example GTIN: 00733132659722). I can see the errors (Data Validation Err...
Resolved! GFS (Gordon Food Service) - "Received" Message but customer cannot see it
Good afternoon team! I published item with Gtin #10071072030049 last week to Gordon Food Service, but customer cannot see it yet. I republished today, but I still see the message of "Received." Would you know if the customer needs to do something on...
How to create a playlist for our local supplier or retailer
Hi , i would like to know how to create a Playlist for a supplier to be able to publish certain set of data that will be specific to our target market Regards, Prince (GS1 South Africa)
SCC code
Have a product that has 15 digits in the SCC code. What to do ?Delete Leading? Delete trailing? SCC CodeUPC Code1051143MUMM SPKL BRUT PRESTIGE NV 750ML1108528320001578528320001501050848MUMM SPKL ROSE 750ML110852832000171852832000174
Remove image in Product Introduction
I originally uploaded a picture for my item in IM and after it was published I went to Product Information to finish completing the set up for Kroger and unfortunately the picture doesn't come up, it looks like the attached. I tried to remove it but ...
Item lists
How can I add an item to an already created list? I am not having any luck.
