Request for tutorial
Need a tutroial on how to function the website
Forum Posts
Definitions of values
For the attribute Referenced Trade Item Type Code there are 11 Valid values. Is there any documentation available on what the values mean? Or examples of how we use them?
Please Advise
What does this mean? on one of my items it was denied.....Free Form Text to be copied by Data Recipient Also, it keeps being denied saying Dunns number is not attached, I only have one! 10850031450131
Resolved! Subscription Contains a red icon - Why?
What does the red icon below mean? Teleflex GLN 0801902000019 is trying to publish their GTINs to BYRD - Migration VAL 4260590815644. We receive a successful publication transaction in DSD, but 1WS IM displays the following and we don't know why. Wha...
Resolved! Kroger reviews
Good morning, I currently have over 30 items in review for Kroger API and they've been there since the last part of August and the first part of Sept. As for what I'm seeing, I've made the corrections. Can you please tell me what I'm missing to get t...
Resolved! Product Info Effective Date changing after a discontinued date is entered and saved
We are seeing a handful of publication Errors 635: discontinuedDateTime shall not be older than effectiveDateTime minus six months. Please help us understand why an EffectiveDateTime value would change after the originally population of the DSD GTIN ...
219 : Invalid publication; item hierarchy contains item(s) in Draft status
Can you please explain what this means 219 : Invalid publication; item hierarchy contains item(s) in Draft status (IPN000028)
Kroger API Publications
Hello, Over the past couple of days, I have published several GTINs (see below) to the Kroger API Certification Queue and have not received a CIC response in return for those GTINs. 10011110681420, 10011110683059, 20076033352205, 20076033352182, 200...
Adding FSMA 204 information
Hello, If I add FSMA204 information to a big group of items....do I have to republish this, or does it automatically go over to everyone when I just hit save? I did 60 items....I am now wondering if I have to republish them. Thanks, Jackie GLN: ...
Resolved! Food And Beverage Ingredient Information
Hi Sysco is asking for us to populate the following attributes for the Country of origin. countryCode, productActivityTypeCode, productActivityRegionDescription, countrySubdivisionCode. When I try to do this and save, I get the following error. "If ...
Kroger Certification Queue
How long does this take, I don't see any errors, actions I am supposed to take, but still no Certifications so I cannot move to get and IMF Any ideas?
Resolved! Pub Delete and Data Purge
We are in the process of changing over to a different data pool for a handful of our products and would like to understand the process of how and who can pub deleted in mass existing GTIN records in 1WS IM and then purge the data. Any informatin you ...
Resolved! User Management
Good morning, I'm trying to make a change to a user in user management and it just keeps buffering. I've tried logging out and back in with no luck. Any ideas or tips? Thanks in advance! A_Flower
Resolved! 1WS and SYNDIGO merging?
Good morning team! I just received an email saying that 1WS and Syndigo have merged? Is this legit?
Resolved! Not able to clone item
Good afternoon team! I am trying to clone an item, but I have not been able to. I click on CLONE, then pick NEW ITEM and enter the new Gtin. However, this is where it gets "stuck." I already cloned the CASE (Gtin 10071072009755) which would be link...
IM Validations
I am having trouble finding valid Diet Type Subcodes. My items qualify for Vegetarian and Vegan, but they aren't certified, I don't necessarily know how to fill that out. Can I do this?
Resolved! Error Message - Ordering Unit Indicator
Good morning team! I have an error message from U.S. Foods regarding Gtin 20071072001909, which is linked to Gtin 10071072001902 (Pack) and Gtin 00071072001905 (Each). Please, see attached screen shots showing the error message, as well as the Hierar...
Resolved! Kroger Failure
Good morning, I had a few synchronization errors and when I went in to correct them, below is what I received back. I'm not sure if this means the whole publication failed or just the update. Can you please tell me what I need to do to get these clea...
Resolved! Item Management Error Message
Why are we seeing these types of errors when we upload a FUSE file? see attached.
BUY AMERICAN PROVISION COMPLIANCE - SYSCO
SYSCO is requiring us to select values for Buy American Provision Compliance, including providing a Certificate of Origin - Buy American Provision and indicating Yes or No to certify that all products distributed by Alpha Baking Company, Inc. are man...
Can we link one product to multiple hierarchies?
I am having trouble publishing case items and units in multiple hierarchies. Let me explain: I need to link my product cases to the units that will go in my display, but they are also linked to a pallet item, which seems to be causing a problem.Does ...
Resolved! Unable to Retrieve GTINs or Report Status in Item Management
Is anyone else experiencing performance issues with Item Management? I've tried searching for GTINs and checking statuses under Reports, but none of the searches are returning any data or results? I've re-booted and cleared my browsing history. Am I ...
Deleting an unpublished item
I have entered several items of a particular type of product that we now are going to discontinue. I now need to remove, delete, discontinue them or whatever the proper process is. They have not been published to anyone. They do not have images added...
IM - Linking Kits, Casepacks, and Eaches
Hello! I need some help with our item hierarchy setup. Currently, I have a child GTIN (EA) linked to a parent GTIN (case). I’m now trying to also link that same child to a KIT that will contain all variants and multiple quantities. I can see in our c...
Resolved! U.S. Foodservice Error Message "GRN is not in choice list"
Good morning team! Please, see screen shot attached showing an error message from U.S. Foodservice that I have not seen before and can't seem to find how to address it. Thanks in advance!
Pub delete error
Hello I have 2 items that are linked to the wrong Child. I deleted the Publication yesterday. It should be complete by now, right? It is showing Publication DELETE for 10032020006004(US) was successful andPublication DELETE for 10032020003003(US) ...
Resolved! PUBLICATION ADD - COMPLETED WITH WARNINGS - Walmart
Any help is MUCH appreciated! I’m looking for clarification and assistance on a recent publication that completed with warnings but is showing an error icon in my Worklist. Below are the publication details and the context around the issue: Publicati...
Resolved! Walmart item change
Good morning, I really hope I can explain this clear enough to get some help. I'm setting up a new item for Walmart with an existing child that is in a couple other cases published to other customers. This child is going from a lay down bag to a stan...
Resolved! Broker access in 1sync
Good afternoon, I'll need to update the access for our broker going from VIP to IM. Can you please tell me the best option for our broker in the IM Role selection? Thank you! A_Flower
