Hello! We have a number of GTINs that I submitted on Friday (07/15), and they have been stuck under "PENDING SYNCHRONIZATION" since then. I did republish as new today, so the new status is "PENDING SYNCHRONIZATION 18-Jul-2022 10:06:31". Typically ou...
To upload data with the FUSE spreadsheet, do you need to delete all the tabs except the FS_Item tab from the downloaded file before uploading? Or are they supposed to stay in the upload file?
I don't have much experience with this platform, but I successfully created the product and uploaded most of the information. However, I haven't been able to locate where to input the Claims and Certifications, so they can appear on the sell sheet. I...
Hi There - We have two breweries and they have separate GLNs. I accidentally created (not published) the a GTIN to the wrong GLN. Is there a way to remove this GTIN from the GLN?GTIN and GLN listed above
I have published our items for UNFI but they have asked this.... "Thank you for the TPF, your GLN is set up, but we actually received the below publications before we had your GLN loaded. It caused the "IP GLN Not Found" error, to fix, please unpubl...
I for the life of me can’t find the last error needed to submit the item. Below is the error popping up, I was able to change Item Nutrient Format Type Code. For some reason I can’t find Case Nutrient Format Code in the Each portion of Case. KR16331 ...
I need to remove some images in Item Management that say "coming soon" with a triangle and exclamation mark. First question - why is it showing a triangle/exclamation mark instead of the image itself? Next, how do I delete those images to try and rel...
We are beginning to research the effort required to share Organic Certificates. We know that the Digital Asset Type Code = Organic Certificate. I can't find any documentation on the naming conventions or the other attribution that is required whe...
Hello, are there any fields to enter these fields into 1WS when uploading an item? Protein, ash, and moisture should be a percentage range vs the nutritional value. Any help around this would be greatly appreciated. Protein %Ash Content %Moisture Con...
Good morning team! Please, see attached screen shots below regarding an error message I encountered this morning. For what I understand, it's stating that I need to say "Yes" to the Package being the "Ordering Unit," even though the Case should be in...
The FUSE quick sheets say the download will be a CSV sheet and that you upload it as CSV. However, when I downloaded it, it came through as an Excel sheet. Has this been updated to Excel or is my Excel doing something that will cause an issue with an...
How do I make an update of GTIN for the already created Item? Thanks!
A mixed pallet has 3-components. When linking in the hierarchy I receive the following error message: Parent link GTIN 20049600000236 is having duplicate child links. I needed to unpublish the parent sku 50047325000211 and try to update the hierarc...
Good morning, If I do publish for a distributor, is there somehow I can see as well as an attribute their SKU for my product?
Hi All, I am in the process of publishing product prices to a new trading partner. When I go to "save" the price, I am getting an error that says: "Qualifier required for attribute Catalogue Price Basis Per Unit when a value is present." I have tried...
Hello, Do the Scheme and Code fields under Alternate Classification have to be populated?
I am attempting to add an item into the software, but it says an item already exists with that item code. My company has been entering items into this system for many years and they have asked me to enter the current product line. The products I am a...
When I upload my fuse file it give me the following error: SLTL6651 : Mandatory attribute(s) or group(s) (operation) not found with the segment. Please advise how to correct this error.
I am trying to validate and publish an item in item setup (a plastic planter), but I get an error message that requires me to fill out the Allergy Section. None of our products contain food and I have never had to fill in this section in the past. Is...
I have been trying to publish an item but I input the wrong GTIN for the quantity I am working on. Is there a way for me to change the GTIN without needing approval or starting over?
Has something changed with the Item Search Feature? I can see my items in the list but if I try to search for one specifically it comes up with No Records Found. Help please. Thank you!!!
Hi, parent item is 10071730004047 in 1WS and published to our customer who uses product introduction. They are receiving errors that I don't know how to fix. Please help. See screenshots of the errors and the external digital assets section.
Recently added our 269 item product line at the "each" level. Now I need to create the case level. Is there a faster way to do this, other than cloning one at a time? Can I export all269 products, make the changes, then import again?
Hi Team,Could you please help with item # 00036800497382, I am not able to publish this display shipper as it gives Net weight and gross weight error?What should be the steps to publish this item to Topco?Thanks.Nitesh
I am trying to update some of our items to include the required volume attribute (for Performance Food Group); however, I keep getting the following error message: "Qualifier required for attribute Volume when a value is present." What type of qualif...
Good morning! I need some guidance regarding issuing a new GTIN vs just updating the item. How many different attributes need to be different enough to warrant the issuance of a brand new GTIN? Weight, packaging, look, etc.? Thanks so much in advance...
Hello, In one of my reviews for a customer the issue message is " invalid format type." What does this mean? There are no other details associated with the issue. Thanks, Brittney
Good day, I have two items I have been truing to publish. keep getting this error: Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) I have changed the counts...
Sending an attachment with errors. How do I fix these? If gross Weight is not empty and netContent/measurement/unitOfMeasureCode is a weight then grossWeight must be greater than or equal to netContent except if TM=Germany and GPC Brick code in ( 10...
