I've had two different clients make multiple updates to different items and republish the hierarchies to our GLN. I can see the changes when I look up the items in 1WS, but the changes are not making it to DSD for me to reclone. Please help?
Hi Team, Currently I started working on Content readiness section on 1WS dashboard, I published the unpublished active items for Giant Eagle but for inactive items I followed the steps to hide them with comments. But on the dashboard only published i...
Good afternoon team! I continue to see a "Review" message in 1WS and VIP that will not go away, even after updating the item. As you can see in the screen shots, the Image Orientation Type Code has been left blank and the Facing Value is labeled as ...
I have not been into this platform since the updates occurred. I am having trouble locating where I need to go to add a new item. I watched a video showing to go to the tools within the dashboard; however, I don't even see the dashboard to click on...
I created an item list & I am having issues exporting it. I click on the export button & nothing happens. If I toggle over to the message center after doing so, the message won't come up (blank green screen). Are there some issues with exporting d...
Good morning team! Please, see screen shots showing the total count of all products found in the Flavorsmith Sea Salt Grinder (Gtin 10806795624820). There is one CASE and 72 EACHES (12 x 6 = 72), with no PACKAGE. I wanted to make sure that I entered ...
Trying to publish to Albertsons and keep getting this error message. I cannot figure out what the issue is. I have successfully validated the CS & EA.
Good afternoon team! I am encountering an error message from Kroger that I can't seem to get rid of, even after updating the requested information (please, see attached screen shots). The information they require had already been entered for the EACH...
We have 4 items stuck in PI at Review status. One has a warning of # of item/Pallet & this was corrected in IM some time ago. Two other items state "Item Requested But No Longer Needed". I recently republished these as "new" to Kroger yesterday in...
Good morning team! Our Item Management team brought up a question regarding EACH Gtins vs EACH UPCs. As a rule, does an EACH UPC have to be built up from the EACH Gtin or can they have different numbers? Thanks so much!
Is there a way to download an actual IMF from Product Introduction? I have submitted a number of items and received IMF numbers in return, my distributor is now asking if it's possible to receive copies of the actual forms. For some items our broker ...
I need to set up a Case Pack of 24 pcs, But its a Inner Pack of 6 (1-2-2-1) multiplied by 4 So its a 24 piece master but with 4 inners of 6 inside. How would I break this down ? thanksCheryl
Hello team! I'm working with my colleague across some of the same product configurations. She has made a helpful series of lists that I would like to add to, but even with the share feature activated I'm unable to add items to an existing list (at le...
Good afternoon team! Our Item Management Department asked me to reach out to the Community before making some Gtin changes to a number of items. One example is Gtin #10071072001018. The CASE gross weight will change from 7 lbs to 12.47 lbs and the E...
Where can I find the Disney Playlist within the Item Management Platform? Also, is there an available template that I can download where my company can add all required item information to then upload multiple items? We have over 50 items we need to ...
Hi Team, We have received a request from One foodservice, "Is there any way to add the Sysco SUPC Code# to this item? The SUPC# is7329061." GTIN #10889356182946. Thank you. Nitesh
Hello! I'm reaching out about a Syncrhonization error showing up on Tom Cat's dashboard: GLN 0810105490008 GTIN 00810105490435 As you can see, they are null. I was going to remove the playlist and re publish to Ben E Keith, but I wanted to che...
Hi- I had my integration publish 30 items to the data pool (doing an Item Add for both Germany and the Netherlands), but I can only find them in Worklist or Item History Report (example GTIN: 00733132659722). I can see the errors (Data Validation Err...
Good afternoon team! I published item with Gtin #10071072030049 last week to Gordon Food Service, but customer cannot see it yet. I republished today, but I still see the message of "Received." Would you know if the customer needs to do something on...
Hi , i would like to know how to create a Playlist for a supplier to be able to publish certain set of data that will be specific to our target market Regards, Prince (GS1 South Africa)
Have a product that has 15 digits in the SCC code. What to do ?Delete Leading? Delete trailing? SCC CodeUPC Code1051143MUMM SPKL BRUT PRESTIGE NV 750ML1108528320001578528320001501050848MUMM SPKL ROSE 750ML110852832000171852832000174
I originally uploaded a picture for my item in IM and after it was published I went to Product Information to finish completing the set up for Kroger and unfortunately the picture doesn't come up, it looks like the attached. I tried to remove it but ...
How can I add an item to an already created list? I am not having any luck.
Hello- I had to change 2 items already published for CoreMark and in order to do it I was told I needed to withdraw them first. When I did that and tried to republish them, I could not find CoreMark in the list of Recipients, so not sure what step to...
Hi - I want to confirm if information completed in Hierarchy part is correct as I usually enter only unit and case info but this time I also had to enter display info. My item is a gummy, each master case has 6 inner packs (display) and each display...
The manufacturer of an item has changed the can, label and UPC for an existing item. do I have to start new or can I just change the information for the existing item?
I cannot publish my items without clearing these two items and I am not sure how to find them or fix. Can someone please help ?
HELLO, I DON'T KNOW IF THIS PIC WILL COME OUT, BUT, WHERE IT SAYS SERVING SIZE, I SEE IN () 11H87.... I DON'T KNOW WHERE THAT IS PLACED IN? I CAN'T FIND THE SPOT I CAN GET AT IT, AND CHANGE IT. I ALSO HAVE NO IDEA WHAT 11H87 STANDS FOR? 11, MIGHT ...
Hi, I began our firts "item managment" product yesterday. And today, when I come back to the product, I don't see the "save, validate" menu. I want to add informations for that product. How I do that? Thanks!
Hello - I recently published 2 items for McLane and each item has 2 levels (unit and master case). McLane has confirmed they received the items but want us to add a 3rd level (display) to them. How can I add this level?
