Error Message: CIC999:Item Returned for Review:Auto Reject Please provide Calories, Sodium, Fat, Total Carbohydrates and Protein for this item.|Pls add the Gluten Free Claim & Ingredient statement. How to Resolve: Please see attached document from...
Information Providers can lock the Sales Event in Kroger VIP a few different ways and unlocking it requires some help. You can learn more about some of the ways to accidentally lock the Sales Event HERE. Error: "Sales Event" cannot be edited as Ite...
Some error messages require clarification as they can seem unique and may even seem unrelated to your product. Let's take a look at this one around ingredientName and grapeVarietycode. Error Message: If any attribute of the FoodAndBeverageIngredie...
Customers can sometimes encounter this custom CIC response message from Kroger in the Comments section in PI/VIP. In order to resolve this issue, the best practice is to contact your Buyer at Kroger and discuss the status and if anything else is ne...
Kroger users who provide supplies synchronize product content using the Kroger Class 159 and select the appropriate Routing Department as seen below. The other steps for these suppliers are the same for all Kroger information providers for which tr...
Error This data is not compliant with the current GDSN Standards and cannot be processed. You will need to update the item(s) in your data pool. Please contact your Customer Support for any assistance. How to Resolve Typically, these error messages ...
Error Messages: PI5001 Net Content & UOM (netContent) is required on consumer units and base units for Target Market (US). For GDSN items, you may need to correct data in the data pool. KR10569 Net Content Equivalent UOM Override in Classification S...
Kroger suppliers sometimes encounter errors for the family of attributes associated with Non Promotional Items and Promotional Type Codes. Let's take a look at how to resolve these common validations. Error Message Example: Error: "KR1014 Non Promot...
Troubleshooting error messages in PI/VIP starts by identifying the attribute(s) referenced in the error. The error messages are in red with an error code like the ones below (PI99017 and PI4000). In the example below, the error is referencing “Cla...
Kroger decided to no longer use Discovery. Users can create items and publish them to the PI/VIP Portal. To create new items: Add the items in 1WorldSync Item Management without the Discovery Playlist. You may need to add one item hierarchy online ...
In Kroger VIP, some attributes are hidden but can be easily shown by following the quick steps below...
Error Message: CIC999:Item Returned for Review: Auto Reject Please provide Calories, Sodium, Fat, Total Carbohydrates, and Protein for this item.|Pls add the Gluten Free Claim and ingredient statement. How to Resolve: Please see the attached docum...
The brand/sub-brand for this item(s) has not been seen in VIP previously. Accurate brand names and the consistency of their spelling and capitalization are critical. Continuing with this brand/sub-brand will confirm this name as a new/additional br...
Customers working to synchronize content with Kroger sometimes ask questions about the "IMF" for Kroger. The IMF (Item Maintenance Form) is a Kroger-generated number and is assigned to the information provider hierarchy once the item is successfull...
November 2023 Kroger would like to share an update concerning the Kroger Item API. Kroger has enabled the Kroger Item API that allows direct syndication of item updates from 3rd party data providers. What’s Live Today:Kroger is live with this capab...
Suppliers wanting to publish their item information to Ocado will follow the steps below in VIP: Under Geographic Regions / Divisions: select then add (+) the OTHER FORMATS divisionremove all divisions except Ocado (540) by toggling off the check...
Please see the attached example Kroger Attribute Sheet. It can also be downloaded from the Kroger Home Page in VIP after you log in as seen below. Please post any questions you have below.
