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Kasia
Contributor
since ‎09-02-2020
2 weeks ago

User Statistics

  • 57 Posts
  • 0 Solutions
  • 76 Kudos given
  • 14 Kudos received

User Activity

Unable to Retrieve GTINs or Report Status in Item Management

08-19-2025
Is anyone else experiencing performance issues with Item Management? I've tried searching for GTINs and checking statuses under Reports, but none of the searches are returning any data or results? I've re-booted and cleared my browsing history. Am I ...

Delays for inbound IM Transactions

06-11-2024
Hello, Is anyone else experiencing delays for Inbound IM Transactions or is aware of any Backlog?

IM Extract Issue

08-22-2023
Hello! Is anyone else experiencing issues when trying to Extract Data out of the Items Tab? I tried several times to extract only 389 items and instead it pulled over a 1,000 when I have clearly selected all 389 selections. 

Error: A matching item was not found in the Sam’s system

12-21-2022
Hello!, Has anyone encountered this error in the past and knows a quick way to fix it? Publication was rejected multiple times without a message and now it says Additional Status Description and Details say: " 1. GTIN (XYZ) A matching item was not fo...

Kroger VIP Error: KR14401 Serving Size is required ...

10-26-2022
Good Morning,  We are experiencing an issue in Kroger VIP when trying to submit an item. The error message we are receiving is: KR14401 Serving Size is required when Nutrient Basis Quantity Type Code equals BY_SERVING and Base Unit is equal to true. ...
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