I am getting a synchronization error regarding the weight. I have corrected the error but the message still appears. This is the error message- 10076539042108: 326: Gross Weight (grossWeight) of the parent Item must be >96% of the sum of the child It...
I am facing this error. I have searched in 1WS and all UOM is in Inches for all levels of Hierarchy.Below is the Error Message :-10076539042009: 1027: If width is not empty then unitOfMeasureCode must be from same measuring system across whole hierar...
I published an item and two recipients sent back to update the same information and to Please send back a Change by Refresh Message. I've searched for a video in the Education and Training customer community section of 1WS and can't find one on this ...
Are there any ramifications of changing an NFP to an SFP? When the FDA says we can use either. We have the product currently published and one of ours Vendors wants us to change from an NFP to an SFP?
I need to publish the entire product catalog for my company - 1094 products - to a trading partner GLN. What's the most efficient way to do this? We used to be able to go in do this from IM but that appears to not be an option anymore as when I selec...
I noticed when I went into my publications for FS Enablers today that the GLN# for them (1100001017829) has two different names attached to it. Some of my items show "FS Enablers" and some show "1FS-One Food Service". Which one is it? Is this the ...
If you utilize an AS2 connection with 1WorldSync, please be sure you update the certs on these prescribed dates and times. Click the link below for more details. https://community.1worldsync.com/t5/M2M-AS2-Cert-Updates/tkb-p/M2MAS2CertUpdates
I always forget which I should select. Is there a different end result for each or does one have more capabilities to affect the data than the other?
I had a Kroger IMF approved that contained the incorrect net wt. size - I have checked prod/item management and everything seems to be listed correctly - where does the IMF sizing pull from?
What does this message mean? Is this a subscriber-dependent error message or an IM error message? CIC999:GTIN exists in Hierarchy which must be approved before another is sent:ACTION_NEEDED: Error Message
New here and I am trying to update some information on unpublished items. I am able to update them but the save and validate button aren't showing. Only the publish button is showing.
Hello, new to 1WS community. Could anyone please advise what values/ text they enter for Product Activity field. Any assistance would be sincerely appreciated.
Hello I just received a new validation error "Quantity of Next Level GTIN within Inner Pack and Inner pack are both required if either is provided"Is this a new Food Service requirement? I normally will add Inner Pack on its own without any issues. T...
We updated a field using the FUSE sheet. But now we have several Change by Refresh CICs. Is there a quick or efficient way to do this or do we have to go into each product individually to resolve this issue?
I have an item that has been apparently stuck in Registration Pending for almost 2 years. Is there any way to get it out of that status? GTIN 10018195300000
I've gotten these 2 error messages. Any idea on how to resolve them? Thanks Your parent and child direct link quantities should match your parent Item Quantity of Next Level Item(s) (totalQuantityOfNextLowerTradeItem) Base Unit Indicator (isB...
I'm getting a review CIC status message for non 1WS customers that says "Attribute value must be in list." I've sent it to some of the customers, but none of them have been able to tell me what attribute this applies to. Curious to know if anyone els...
I did an export to change marketing information. I need one field that contains Recipient Category Destination to now be blank as the customer is no longer valid. How do you make a field blank when using append and not modify?
Hello - when will you share the timing for the 2022 AS2 Certificates ?
Where can I find a complete list of all 1WorldSync attributes?
Hello, can you check to see if there is a delay/backlog on getting files sent from IM to M2M users? Our AS2 logs show the last file to be received (e.g. CIN, CATR, GIRR) was about 1:45 pm ET yesterday, Dec 30, 2021.
I'm looking to find the SKU's for a list of items, and struggling to find in which section I would find that information. If it is possible? Not sure if that information gets posted through 1World. Thank you
Good morning, I have a GTIN that has 3 levels: 1. Case 2. Pack 3 Each My lowest level should be the pack because that is the sellable unit. Can i just hit the "-" (minus sign) to remove the EA from my case GTIN? so I will only have the Case and the ...
2 GTINs pub 12-15 8am, 'success' in sync status about an hour later. Still not showing received, rep verified they don't see in I360. And then yesterday mid-afternoon, still not received today, even more odd 'success' timestamp was about 7 hours af...
I requested a item export fuse sheet and received "A connection error has occurred. Please try again. If the error persists, please contact the 1WorldSync Service Desk.". Is there an issue?
I have an error E-gdsn 202, for my case QTY next level is 1 for my each QTY next level item I have 24. What am I doing wrong? I have attached a screenshot of my product
Shamrock Foods would like us to publish our data to them but when I asked them to send a subscription they said they didn't need to and that we just need to publish to their GLN without a subscription without one. Is that possible? Thanks.
I'm removing the External File Links data in the External Digital Assets section because we are uploading images into the DAM tool. When I clear out the data, I'm not able to save the changes and get an error saying, "Mandatory attribute(s) or group(...
