I want to change Quantity of Next Level Item(s) from 12 to 120 but when Save the system shows the warning: Cannot change the value of Qty of Next Level Item(s); (50843713150014) if hierarchy is published How can I fix this? Thank you.
I'm trying to publish 10070247193183 to Albertson's, but received a failure CIC. I've tried publishing this item as new, then initial load, now new once more, but it is still failing. Any ideas on how to get this to sync?
Good morning, I published a couple of new items to McLane yesterday, and when I went into PI to top them off I see there are a couple of items in there that have been taken care of years ago. I'm including a screen shot of what I'm seeing. The first ...
Hello! I have been having issues with error messages from Kroger regarding the Number of Items/Pallet. I have entered the information required and refreshed by date, but the error messages continue to appear. Please, refer to attached image. Thanks...
We have tankers of liquid that represent the order unit, dispatch unit, invoice unit and base unit. What hierarchy level(s) should I be using for this type of product.
Hi All, Is it possible to pull a GS1 certificate for a GTIN/UPC on 1WorldSync? Amazon support has asked us to prove ownership of an item with the certificate, and a screenshot does not count any longer.
Is the site down today I can not seem to get anything to work. The page does not load and it keeps swirling around.
I am getting the same errors on this item but every level of the hierarchy has the identified issues correct and it will not publish. This needs to go in this morning
I cloned an item and when I validate I am getting an error that it needs the Nutrient Type Code. Previously I didn't have fill out anything about the nutrient information on a packaged item. Has this changed? Do I need to fill out now?
Hi, Can you please clarify what types of info is needed, and what is the difference between GTIN and non-GTIN items? Does one refer to Case and to Eaches? -Num of items in a Complete Layer/GTIN Pallet Ti -Number of layers per pallet/Non GTIN pallet T...
I am trying to resolve an error message that I continue to get regarding the items on a pallet. I have added the information and updated the date ("Refresh by Message"), but I still see the CIC with the error on it. Please, see attached screenshot. ...
When I try to upload the FUSE sheet, I get an error message that reads "SLTL0007 : The file could not be processed because an invalid Record Type was found." I have reviewed the document multiple times and all that is under the "Record Type" is "ITEM...
Hello! I just tried to add an image and it continues to give me an error message similar to the one a few days ago. Please, see screenshot. Thanks!
Good afternoon, I have a couple of items that keep bouncing back from Kroger in IM. Both items are validating when I go into VIP, and all review items are populated. Can you please tell me what's going on? I've already reached out to our broker that ...
this item is erroring out with Product description and seems to not be processing through to Mclane. I have checked every level of the hierarchy and the data is there for the item
Hi, In the sales slick, Marketing message is cut after 811 digits. However this field can contain 4000 characters in IM. Can you update the sales slick to display marketing message entirely ? Thanks Anne
Is there a way of downloading a specific playlist so we can look at what information is mapped? I'm looking through the UI and I can't see a way of doing it.
Are the playlists specific to our user or are they global playlists for any customer that needs a playlist for a specific industry? Like if we use a specific playlist (e.g. SmartLabel-Food) and there's a piece of information not in that playlist that...
If we were to enter a GTIN that was not registered with GS1, would it be rejected in this platform?
What information is being requested in the field: Uniform Resource Identifier?
I created a new item in IM with an incorrect weight on the consumer unit and case. It was then published to several customers. I have now been told that the weight is wrong on the consumer unit and consequently on the case. Since labels and boxes ...
Hello! I received a request to enter pre-pricing information which I have never entered in 1 World Sync. Anyone know where this is located? I looked under pricing and there was nothing about pre-pricing. This is for Kroger. Thanks!
Anyone else receiving ginormous errors when trying to upload images? About connection being shutdown and broken pipes?
Good afternoon, I have errors showing up that are for items not belong to us. Can you please tell me how to get rid of them? I'm attaching a screen shot of the items. Thanks! A_Flower
Hello, Can you please confirm what the Global List Price is - is it what retailer pays for the product unit or what the end consumer pays (MSRP)? Thanks!
I saw a message last week that there were delays in item management due to very large exports in the que. Is that still the case? I submitted an export of 33 items early this morning and still hasn't processed.
I have to delete GTIN 00851034008971, I have put this in as a display and I already have a Display GTIN. This GTIN was supposed to be my each container which that GTIN is 00851034008716, so I am not able to link my products together because it is rec...
We have items on our list of unpublished items that are now discontinued. Should they be removed from this list and if so, how do we do that?
Hello, How do I submit to retailer once item is Listed? Can you please share step by step or screenshot? thanks!
Has anyone else been receiving constant "Review" messages stating that the number of items per pallet needs to be listed but the information is already in there? Also, "Review" messages stating that the Non-GTIN Ti Hi needs to be blank, but it alrea...
