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Image resolution

Good morning, My images are showing up in IM with 118x118 dpi file resolution description when they are 300x300 dpi. The File Resolution Description box is greyed out, unlike the other attributes. This is for item 00030800300086. I've attached a scre...

A_Flower by Contributor III
  • 3951 Views
  • 22 replies
  • 1 kudos

error report

I am getting the following error on the attched fuse file and I cannot see where the issue is as i have data in the indicated attribute field   ERROR: SLTL6209 : For item 00747599700910, attribute tradeItemFeatureBenefit/featureBenefit requires a val...

credcat7 by Contributor II
  • 570 Views
  • 3 replies
  • 0 kudos

Resolved! country of origin statement

are there any implications of changing the country of origin from US to Austria as teh items are made, packaged and shipped from Austria, but we repalletize them to distribute.  SHould the country of origin reflect that.. OR are there any implication...

credcat7 by Contributor II
  • 653 Views
  • 1 replies
  • 1 kudos

CIC Error - Prep Serving Info

Hello,We've been receiving the CIC error below and cannot find the section or attribute we need to complete. When we search the Item Attributes Set we can't find what section needed to be completed. Can you please help?Preparation Serving Information...

FoodieToo by New Contributor II
  • 306 Views
  • 1 replies
  • 1 kudos

2798 Warning

Good morning - I am receiving the below warning.  I attribute is in 1WS and I have even tried to re-publish to Kroger.  Any suggestions? 2798 WARNIN Number of Items/Pallet (numberOfItemsPerPallet) must be provided.

DJG2406 by New Contributor II
  • 1893 Views
  • 8 replies
  • 1 kudos

Publishing to a new Customer

We currently only publish a small number of items for 2 customers (Kroger & McLane) which both have their own Item Management subscriptions required.  Today I need to publish to a new customer (Performance Food Group) and it's the first this has come...

twagner by New Contributor
  • 682 Views
  • 2 replies
  • 1 kudos

Resolved! Inner Pack

Good morning, I'm getting a review from PFG and I'm not sure what needs done. It is referring to the inner pack. I asked them what this meant, and below is their reply: "Based off the description, I would say the inner pack is 10.4oz (or the pop coun...

A_Flower by Contributor III
  • 768 Views
  • 2 replies
  • 0 kudos

Error Message VITA and VITC

I am receiving the following message on several products.  These are not blank values so I please advise why I am seeing the message. Status Detail : 000 10637876007160:CIC999:Nutrition Panel Nutrient Vitamin C method unknown (VITC-) or Vitamin C (VI...

Image error on New Item

What does "same image cannot be assigned to multiple image attributes" error mean?  I'm also getting the error - "Planogram Straight on Front Shot Image - same image cannot be assigned to multiple image attributes".  I only have one image attached to...

mstantonBB by New Contributor II
  • 409 Views
  • 1 replies
  • 0 kudos

Resolved! SFP VS NFP

Are there any ramifications of changing an NFP to an SFP? When the FDA says we can use either. We have the product currently published and one of ours Vendors wants us to change from an NFP to an SFP?

lorijo by New Contributor
  • 1095 Views
  • 3 replies
  • 3 kudos

Publish entire catalog

I need to publish the entire product catalog for my company - 1094 products - to a trading partner GLN. What's the most efficient way to do this? We used to be able to go in do this from IM but that appears to not be an option anymore as when I selec...

FS Enablers GLN# with two names

I noticed when I went into my publications for FS Enablers today that the GLN# for them (1100001017829) has two different names attached to it.  Some of my items show "FS Enablers" and some show "1FS-One Food Service".  Which one is it?  Is this the ...

mstantonBB by New Contributor II
  • 530 Views
  • 1 replies
  • 4 kudos

Resolved! Error Message (CIC999)

What does this message mean? Is this a subscriber-dependent error message or an IM error message? CIC999:GTIN exists in Hierarchy which must be approved before another is sent:ACTION_NEEDED: Error Message

blin by New Contributor
  • 696 Views
  • 1 replies
  • 1 kudos

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