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Resolved! slow sytem

Is the system experiencing issues this afternoon?  I am having items time our during validation along with other slow issues...

lflanary by • Contributor III
  • 432 Views
  • 1 replies
  • 1 kudos

Resolved! Serving Size Description attribute

I received a message from a customer looking for the Serving Size Description. I have Most Popular and Food and Beverage Products playlists and when I search for Serving Size I get the message "Trouble Finding an attribute?" and it lists playlists to...

lflanary by • Contributor III
  • 556 Views
  • 1 replies
  • 0 kudos

Number of Components error

Repeat of an issue I had in 2021: Only receiving the message at the eaches level...   Received an error message one an eaches GTIN that has been published successfully for awhile.  The message is "Total number of components does not equal total numbe...

lflanary by • Contributor III
  • 372 Views
  • 1 replies
  • 0 kudos

Consumer Unit Indicator

I need to correct the "Consumer Unit Indicator" in Albertson's.  It has been corrected in 1WorldSync but has not made it's way to Albertson's.  I republished it this morning.  Can anyone tell me how long this process should take?  Or is there somethi...

AJIFS by • New Contributor II
  • 587 Views
  • 2 replies
  • 0 kudos

Nutrient Duplicate Value Error

Hi - Does anyone know how to fix this error below? I keep receiving this error message under Nutritional section and it doesn't let me save any information I entered. Multiple values not allowed for field Nutrient Measurement BasisDuplicate value "10...

Ryanna by • New Contributor
  • 796 Views
  • 4 replies
  • 0 kudos

Publications

I have several suppliers who published items to us yesterday and we are not receiving the publications. Was or is there an issue?

Beckey by • New Contributor II
  • 692 Views
  • 4 replies
  • 0 kudos

GTIN Change

Hi, We have published a hierarchy that has a Case GTIN and an Each GTIN. We just found out that the GTIN published for the Each is incorrect. Can you tell me the correct process we need to follow in order to get the new Each GTIN published? Do we nee...

Resolved! Kroger VIP

Hello,Does anyone know the phone # or email address for the Kroger VIP helpline?Thank you!

hbain by • New Contributor II
  • 626 Views
  • 2 replies
  • 0 kudos

Resolved! Who can I publish to?

Up until now I have always published private label items to that customer, ie Sysco, US Foods etc...I have now been asked by a broker to publish items to them.  Would this require approval from the private label customers first?

lflanary by • Contributor III
  • 529 Views
  • 2 replies
  • 0 kudos

Resolved! Quick Connect

Trying to upload a file using quick Connect.  I select the file I need, but when I hit upload, it says no file selected??  

LisaG by • New Contributor II
  • 595 Views
  • 1 replies
  • 0 kudos

Rejection state

Hello, I am publishing items to Albertson, and I get this error and that they are rejected, but when I validate them against Albertson's playlist they validate.   

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Resolved! Product Introduction error

Today just isn't my day!  Now I have another issue with an item in Product Introduction/Kroger/Harris Teeter.  The comment received back states that I need to add Calories, Total Fat, Sodium, Total Carbohydrate & Protein and to mark the Organic Claim...

lflanary by • Contributor III
  • 626 Views
  • 5 replies
  • 0 kudos

Resolved! Unresponsive

For the last couple of days I have had issues with Product Introduction/Kroger.  When I bring up an item and then click on the plus sign for Select Region or All Regions (Geographic Regions) it just stalls out.  Any help will be appreciated.      

lflanary by • Contributor III
  • 732 Views
  • 6 replies
  • 0 kudos

finding a specific attribute on all items

I am just curious if I am doing this correctly - I want to see if a particular attribute is filled on any of our GTIN's.  For example, net weight.  Do I go to the items, select all, export, then type in net weight in the all attributes search box? T...

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lflanary by • Contributor III
  • 559 Views
  • 4 replies
  • 0 kudos

Product Pricing

Albertsons is stating I submitted an item with the wrong pricing, but I didn't include anything for pricing as it was my understanding that 1WS was only for the specs. Do I include pricing in Fulfillment options or is there another way to do so?

Albertsons Image Requirements

I keep getting the message below when publishing to Albertsons. I do have atleast 3 images. What are their specific requirements for them?   R01977 WARNING 3 Product Images are recommended for Consumer Units.

Jezebel by • Contributor
  • 619 Views
  • 3 replies
  • 0 kudos

Upper level GTIN not showing?

What causes a GTIN to not show?  If I search for the PAL GTIN, the each shows only.  When you click on the each, then it will open up and you can see the pallet.  We did have a review issue when we first published, but that has been corrected...altho...

Product type registration

I am having difficulty adding our items to Albertsons. We are an beer vendor and I need help.1) Do I need to add each, package and case? We sell our beers in 4 packs but I am not sure Albertson's criteria. Our single can barcode is same for package a...

DKBBrands by • New Contributor II
  • 1099 Views
  • 3 replies
  • 2 kudos

GTIN Update

I need to update the GTIN on some of our published Albertson's items. Is there a way to change the numbers on the existing items and keep the current CIC number, or do I need to delete the existing item and submit a brand new item with the correct GT...

OFNA by • New Contributor
  • 457 Views
  • 1 replies
  • 0 kudos

Digital Catalog Customization

Hi:  I have a New User/Admin question on the digital catalog customization.  We are onboarding the DSD program and just starting to use the digital catalog as a separate option.  Once suppliers begin publishing to us, will the DAD attributes appear i...

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