I keep having items marked as review, when I check the status the reason stated is: "Please send a Change by Refresh message". Can someone please explain what this means? I was under the impression that a "change by refresh message" simply meant to ...
Hey Community, I am working on getting some renders from my workshop team and they returned some images that I have questions about that may cause a retailer or recipient to reject the images we have for our products. That being said is their a maxi...
In the last year when ever we submit items to Albertson's, the items just sit in process merchandising and are not getting reviewed. We just recently were told that they do not get emails from the system that we have submitted items. This seems like ...
Hey Community, My company has been seeking other options for data pool organizations as they are wanting to make a transition else where. The only question I would have if they decide to go this route is how will I be able to Sync all my data over to...
Hello, I am having trouble with the following error (2798 WARNING Count of This Specific Item in a Non-GTIN Logistic Unit/NonGTIN Pallet Quantity (numberOfItemsPerPallet) must be provided.) I updated the logistics without GTIN and the item was saved ...
Hey Community, I just had a quick question in regards to a recipients playlist. Can a recipient add their required playlist to the 1WS platform once they have subscribed to a suppliers GLN for receiving data? The reason I ask is that I have a recip...
This is a first for me.The Item is a cheese Cutter and not sure how to enter this into 1WS and what documents are required. Also have cheese wires - 60 cm and 90 cm to apply separately.
2 separate items have the same CIC number.
Hi, We have received a request to adjust a double skid formula in Albertson's Product Introduction (or in 1World Sync if possible). How to fix it? For example in Albertson's system it shows 8x3 = 24 cases (Ti \Hi) but it has to show 8x3 x 2 = 48 cas...
Is there a report of all items that have been published that also includes all of the item attributes?
There is a delay in status resets using Manage Confirmations. What's the is the issue and when it be resolved? We have been waiting for over an hour. Thanks!
Hello! I am inquiring about visibility in regards to who is assigned to working through an item on Albertson's end. When I submit an item in PI for review, it will randomly display who is working on it under "Assigned To:". Most of the time it does n...
I cloned a GTIN that had product images. After I saved the cloned GTIN I tried to delete the images and got the message that the Digital Asset Type Code was not found and it had to be corrected before I could save. I have also tried deleting the im...
I am trying to get two of my products to sync into product introduction, but are failing due to the above error. How do I delete the external files?
I needed to flip my GTIN number from case to each and visa versa. I withdrew the Publication and waited 25 hours to make the correction. I now want to link the new GTIN each to the new GTIN case but still pull up the GTIN for each as a hierarchy. ...
Good afternoon, I cloned a case level GTIN this morning and saved it. I did receive an error message about a digital asset but this GTIN does not have any images so I closed out. When I opened my newly cloned GTIN back up, none of my information wa...
I am creating a new item for Albertsons and keep getting the same error but I have filled out both fields. PI5025 Base Unit Indicator is required. Item (895297001208)SW0303 UPCs (GS1 Trade Item ID Value) must be 8 digits and have a valid check digi...
Hi Community, I am having issues with a product that has been pending synchronization but the retailer hasn't been able to pull that item through. The last updated info they have from publication says 7/24/23 but the most recent publication was made ...
I would like verification of the meaning behind minimum days of shelf life from production. I have been told by a recipient this should be the total shelf life of a product from production. However, I take it to mean what is the minimum days left on...
Hello! Is anyone else experiencing delays in receiving publications today? We have had numerous vendors reach out about publications and they all still show as "pending synchronization". Curious if there is another backlog. Thanks!
Good day, i have all this several errors: SW0027 Is Item Labeled USDA Organic is required on Base Units. Item (00810092788508)SW0031 Does your item contain a glass container? is required on Base Units. Item (00810092788508)SW0032 Does your item con...
GTIN 50758108017622 - message is the Uniform Resource Identifier must be entered when the File Information Type is entered. From what I can tell, we had originally uploaded images via Kwikee but since have uploaded via the 1WorldSync digital asset m...
Challenge: Albertson's PI tool attribute Retail Unit - Consumer Selling Level - Not showing "Package" value when barcoded Pack GDSN published only shows as "Each" which Albertson's needs it to say "Package" which is causing processing issues for when...
Are CIC#s universal? Once a CIC# is assigned to a product, does that CIC# apply to the East and West Coast ?
Once CIC#s are assigned to a product, is that CIC# universal, can be used in the North East and West Coast?
Good afternoon, I have an item showing as "Rejected" for Albertsons and I'm wondering if anyone can tell me why or what i need to do to get it out of the rejected state. Below is the item GTIN. I would appreciate any help! Thanks! A_Flower
I have linked my case (10850045095113) which is a case of 24, with my each (00850045095116) which is 1 My case is also the ordering unit. Can you check and see why I can not publish this?
What is the best option to use for a UPC when setting up the master container (wine box of 12 bottle)? We established an in house UPC that is 13 digits and simply adds an extra number to the UPC code on the bottle (hierarchy 1). Unfortunately the Alb...
If I make a change to an item that is in "Complete" status do I save, validate and submit? Or save and validate only?
Thank you to all who have updated what needed to be updated during the large release!! If you see this message in Product Introduction that means you have attributes that need to be updated as a result of the 2022 or 2023 large release. Please check ...
