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Forum Posts

Resolved! cloning a GTIN

I cloned a GTIN that had product images.  After I saved the cloned GTIN I tried to delete the images and got the message that the Digital Asset Type Code was not found and it had to be corrected before I could save.  I have also tried deleting the im...

lflanary by Contributor II
  • 74 Views
  • 5 replies
  • 6 kudos

Cloning a GTIN

Good afternoon, I cloned a case level GTIN this morning and saved it.  I did receive an error message about a digital asset but this GTIN does not have any images so I closed out.  When I opened my newly cloned GTIN back up, none of my information wa...

lflanary by Contributor II
  • 19 Views
  • 1 replies
  • 0 kudos

Creating New Items

I am creating a new item for Albertsons and keep getting the same error but I have filled out both fields.   PI5025 Base Unit Indicator is required. Item (895297001208)SW0303 UPCs (GS1 Trade Item ID Value) must be 8 digits and have a valid check digi...

TanehaKRW by New Contributor
  • 26 Views
  • 1 replies
  • 0 kudos

Product Not Pulling Through to Retailer

Hi Community, I am having issues with a product that has been pending synchronization but the retailer hasn't been able to pull that item through. The last updated info they have from publication says 7/24/23 but the most recent publication was made ...

Minimum Days of Shelf Life from Production

I would like verification of the meaning behind minimum days of shelf life from production.  I have been told by a recipient this should be the total shelf life of a product from production. However, I take it to mean what is the minimum days left on...

kxsRSC by Contributor
  • 17 Views
  • 1 replies
  • 0 kudos

Publications not processing

Hello! Is anyone else experiencing delays in receiving publications today? We have had numerous vendors reach out about publications and they all still show as "pending synchronization". Curious if there is another backlog. Thanks! 

Resolved! Uniform Resource Identifier

GTIN 50758108017622 - message is the Uniform Resource Identifier must be entered when the File Information Type is entered.  From what I can tell, we had originally uploaded images via Kwikee but since have uploaded via the 1WorldSync digital asset m...

lflanary by Contributor II
  • 77 Views
  • 4 replies
  • 0 kudos

CIC#s

Are CIC#s universal?   Once a CIC# is assigned to a product, does that CIC# apply to the  East and West Coast ?

Resolved! Rejected item for Albertsons

Good afternoon, I have an item showing as "Rejected" for Albertsons and I'm wondering if anyone can tell me why or what i need to do to get it out of the rejected state. Below is the item GTIN. I would appreciate any help! Thanks! A_Flower    

A_Flower_1-1688053157636.png
A_Flower by Contributor III
  • 50 Views
  • 3 replies
  • 4 kudos

I have linked Items

I have linked my case (10850045095113) which is a case of 24, with my each (00850045095116) which is 1 My case is also the ordering unit. Can you check and see why I can not publish this?

Lindam-63 by New Contributor II
  • 30 Views
  • 1 replies
  • 0 kudos

Large Release installed May 20,2023

Thank you to all who have updated what needed to be updated during the large release!! If you see this message in Product Introduction that means you have attributes that need to be updated as a result of the 2022 or 2023 large release. Please check ...

Beckey by New Contributor II
  • 31 Views
  • 0 replies
  • 2 kudos

Resolved! Bioengineered Food Disclosure

Good morning!  I received a Requires National Bioengineered Food Disclosure from Kroger but can't find the attribute no matter what playlist I use.  Any help is appreciated.  Thank you!

lflanary by Contributor II
  • 50 Views
  • 5 replies
  • 3 kudos

Resolved! Functional Name and Components

Good morning!  I have received a review response stating that Functional Name is a required field.  This is for both the case and each level.  However, if I add the Functional Name then I receive several errors due to "components" missing.  I have re...

lflanary by Contributor II
  • 83 Views
  • 10 replies
  • 3 kudos

Kroger VIP

I have created items in Item Management.  All is good.  I have now been advised that I need to create them in Kroger VIP.  Isnt this double work? If my items are only Fred Meyer, Do I still need to do it in Kroger VIP 

Cheryl1 by New Contributor II
  • 28 Views
  • 1 replies
  • 1 kudos

Resolved! slow sytem

Is the system experiencing issues this afternoon?  I am having items time our during validation along with other slow issues...

lflanary by Contributor II
  • 23 Views
  • 1 replies
  • 1 kudos

Resolved! Serving Size Description attribute

I received a message from a customer looking for the Serving Size Description. I have Most Popular and Food and Beverage Products playlists and when I search for Serving Size I get the message "Trouble Finding an attribute?" and it lists playlists to...

lflanary by Contributor II
  • 31 Views
  • 1 replies
  • 0 kudos

Number of Components error

Repeat of an issue I had in 2021: Only receiving the message at the eaches level...   Received an error message one an eaches GTIN that has been published successfully for awhile.  The message is "Total number of components does not equal total numbe...

lflanary by Contributor II
  • 68 Views
  • 1 replies
  • 0 kudos

Consumer Unit Indicator

I need to correct the "Consumer Unit Indicator" in Albertson's.  It has been corrected in 1WorldSync but has not made it's way to Albertson's.  I republished it this morning.  Can anyone tell me how long this process should take?  Or is there somethi...

AJIFS by New Contributor II
  • 48 Views
  • 2 replies
  • 0 kudos

Nutrient Duplicate Value Error

Hi - Does anyone know how to fix this error below? I keep receiving this error message under Nutritional section and it doesn't let me save any information I entered. Multiple values not allowed for field Nutrient Measurement BasisDuplicate value "10...

Ryanna by New Contributor
  • 54 Views
  • 4 replies
  • 0 kudos

Publications

I have several suppliers who published items to us yesterday and we are not receiving the publications. Was or is there an issue?

Beckey by New Contributor II
  • 41 Views
  • 4 replies
  • 0 kudos