Rejection state

[sbrewster]

Hello, I am publishing items to Albertson, and I get this error and that they are rejected, but when I validate them against Albertson's playlist they validate. 

[jcharles]

Hello and Welcome back. You can resolve this error by simply saving the items as they currently are, and the change will drop that validation. We typically have this type of error after releases. GS1US made some changes or adds a new attribute, so Albertsons updates to reflect this on their side. What happens is that the items you published do not reflect the change, so you get that error. We really only need to refresh and save, then the validation will drop.

[sbrewster]

Hi so I refreshed the items and then they showed up on Albertson's PI page, however they are still in rejection state on 1WS even after updating the data on the PI page.

[sbrewster]

10021130495587 here is an example of an item that is in process merchandising. Thank you

[jcharles]

Hi Sydni!!!

Hey, glad to hear that error is clearing, to at least be able to move forward. If you want to share, then I might be able to explain what you are seeing.

Let me know!

[sbrewster]

Here is a screenshot of it showing rejected in 1WS

Here is a screenshot on the PI page showing that it is in process merchandising 

[CommunityJedi22]

As a 1WS supplier, teh only way you can override a Rejection from a trading partner is to republish via Manage Publications.  You can see more about that HERE...

[sbrewster]

Thanks, Jedi they were republished today