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Forum Posts

No GTIN or UPC

Hello, I have a private label supplier that has no UPC or GTIN for their product, what do I need to do to create a UPC or GTIN so I can create the non-GDSN item in 1ws?

Resolved! Case Pack VS Total Count of All Products

Hi, please could you clarify  the below: we sell to our customers boxes with frozen bagels in bulk -  do we call one box a "case pack"? If yes, the contents of the box - 120 bagels is called "case pack is 120"?total count of all products (in 1WS) we ...

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Kateryna by Contributor
  • 1034 Views
  • 4 replies
  • 3 kudos

Hi/Ti population error

Hello, I am receiving the following error message and I can't work out what I've done wrong. Please see two attached photos. I have both of the fields populated, but it's saying that I don't. How can I get this corrected? Thank you!  WARNING: On the ...

christyklg by New Contributor II
  • 3458 Views
  • 7 replies
  • 4 kudos

Albertsons HACCP Valid Value List

I have noticed when filling out information for Albertsons it asks for information about HACCP.  I work for a poultry company which requires HACCP but the valid value list only contains Fish and Seafood type products.  Has anyone noticed this and kno...

aetitus by New Contributor II
  • 444 Views
  • 1 replies
  • 1 kudos

Image Errors from Albertsons

I am submitting a new item to Albertsons and I am getting some image errors that don't make a lot of sense to me.  We use 1Worldsync to host our images so I would think they would be correct.  The fields it says is missing look to be filled out to me...

aetitus by New Contributor II
  • 452 Views
  • 1 replies
  • 0 kudos

Resolved! Item in review status, notifications to it.

Hello, Could you please assist with the comments to uou item in 1WS?  GTIN 00773479292978 I've updated it but received a notification: At least one item in the hierarchy must have an instance of the following Nutritional Values specified Dietary Fibe...

Kateryna by Contributor
  • 721 Views
  • 3 replies
  • 3 kudos

Resolved! Issues in IM

Good morning, I'm having some issues in IM this morning. My screen keeps freezing up and turning greyed out.  Can someone please tell me if there are technical issues? Also, see below on my recent transactions. Thanks for any help! A_Flower  

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A_Flower by Contributor III
  • 610 Views
  • 2 replies
  • 1 kudos

Resolved! Publications

Good afternoon all! Our Item Management team had a meeting today and one of the questions that came up was what companies are actually seeing our items in 1WS. Would it be just the ones we publish to or any company affiliated with 1WS? Can companies ...

nancyVigo by Valued Contributor
  • 641 Views
  • 2 replies
  • 2 kudos

Resolved! Albertsons issues

Good morning, We have all of our items listed as Private label, however, Albertsons flags an error stating National Brand Equivalent UPC is required on base units and Brand Code is required. I have looked everywhere to find these attributes with no l...

A_Flower by Contributor III
  • 954 Views
  • 6 replies
  • 1 kudos

Albertsons PI - Allergen Error

I changed the Product Description of our items, and so Albertsons sent them back to us to us for resubmission Upon trying to Submit, I am recieving the error message on ALL of our items. PI5545 Allergen Related Information is only repeatable when eit...

RGaspar by New Contributor II
  • 1642 Views
  • 7 replies
  • 1 kudos

Deleting nonpublished items

Help! I inherited a product loaded with data that is obsolete or just wrong.  What can I do.  Also is there a practice place to publish an item that will at least show the item is good to go?

DDWarren by New Contributor
  • 403 Views
  • 1 replies
  • 0 kudos

Resolved! Albertsons Partner Portal

Hi,  Recently we have received a letter rom Albertsons, they notify us about launching a new Albertsons Partner Portal. Before contacting the Albertsons, I would like to understand i it is connected with 1WorldSync and where can i find an instruction...

Kateryna by Contributor
  • 1276 Views
  • 4 replies
  • 5 kudos

Resolved! New FDA label regulations on net weight?

Good afternoon team! It's been brought to my attention that the FDA is requiring an addition to labels regarding the net weight.  For instance, I was told that an item which is now shown as 24 oz on the label might be required to also show 2 lbs. nex...

nancyVigo by Valued Contributor
  • 778 Views
  • 4 replies
  • 2 kudos

net weight/gross weight not jiving

I can't understand, what i'm doing wrong.  I think my math is right, but it won't publish because of these errors.  These are my numbers.  Can anyone see my problem? I know there is a 4% give..and these are 4%.  case net: 17.4   case gross: 18.0 unit...

jackieb by Contributor
  • 743 Views
  • 4 replies
  • 2 kudos

Resolved! Servings per container

I have some items that are only at the case level, no hierarchy.  If the customer wants to know servings per container, do I assume that is per can or should the information be per the whole case?  Thank you!

lflanary by Contributor III
  • 619 Views
  • 2 replies
  • 0 kudos

Resolved! Discontinued Items and Publication

Good morning team! I have a number of inactive items that need to be deleted from publications. What would be a good lead way as far as the "Discontinued Date" to give the system enough time to finish the deletion process before that future date is i...

nancyVigo by Valued Contributor
  • 936 Views
  • 4 replies
  • 2 kudos

Product Introduction - McLane

Is there a way for our supplier (Acosta-broker) to add additional McLane attributes on the PI side.  Is there a way for them to add marketing message, feature & benefits, etc.  they are saying they have very limited access. 

audrey by New Contributor II
  • 396 Views
  • 1 replies
  • 0 kudos