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Failure - Publishing

MissionPro
New Contributor

I'm attempting to publish an Item and under the Sync status it's showing the status as Failure - where can I locate the error to correct this issue.  I'm not seeing any directions on where this can be located - please advise. 

MissionPro_0-1742326376814.png

 

1 Reply

Val_P
Community Support

Hello @MissionPro and thank you for reaching out to our customer community. Welcome.

The screenshot you provided is from Item Management. Your company is not configured for that system and subscription with us at the moment. To add, edit and submit Albertsons items, you can log into the Production option under Product Introduction on our login page here - https://1worldsync.com/login/.

For Albertsons, we also have this thread for training videos  - Training Modules - which will guide you through the entire item setup process. 

Please let us know if this was useful or if there is anything else we may help with for this issue. Thank you and have a wonderful day!