Submit repeat item
How can we submit an item for this year which has been submitted last year? It looks like we cannot use the same GTIN this year....
Forum Posts
Resolved! VIP - Error Message
Where do I need to go to resolve this error message? PI5054 First Ship Date is required for dispatch units. For GDSN items, you may need to correct data in the data pool. Item (10092834204331)
They want me to change UOM, but I can't?
I’m trying to submit an item to Kroger..and I received a response back that they wanted me to change the net content quantity and unit of measure. Good enough, I did have to change it,….but, the choice I need to pick, is not in the pulldown menu? I...
Resolved! Items in The In Assigned to me Queue ("In process- Supplier)
Hello, I created some items and noticed that even though I received approval for these items they are stillin the Assigned to me Queue. In the Kroger Hierarchy Data section I filled out all the required info for the cases ONLY, was I supposed to fill...
Items rejected in VIP
The Category ASP rejected items with comment: Please Set Up As A Shipper. / Vendor to resubmit. We submitted Case GTIN 10608863918684 and Each GTIN 00608863918687 These new items are a “one size fits all.” We create the UPC and input 10 in front to g...
6206 Invalid value (Kroger Event Code,23809)
What does this mean. 6206 Invalid value (Kroger Event Code,23809)I am trying to change package quantity from 36 to 12.
we are creating a club box (variety pack)
good morning, i need to create a variety box (we call it a club box) with 3 different items in it for Kroger. I am not sure how to do the nutritional information as each item has different nutritional information. Has anyone created something simi...
Resolved! Kroger Produce Class
Good morning, I'm looking for help with a Produce Class for salad kit. I submitted three for their acceptance (at their request) one of the three is being returned and I'm being told the class should be 608 VEGETABLES SALAD and not 640 SALAD MIX In a...
Image error in VIP
I'm getting this review message on my images, but can't figure out how to fix. GTIN 00021908135748 :VENDOR TO RESUBMIT|There is an issue with one or more image provided. 00021908135748 (/FRONT/WHITE) Fill in all required fields. Retry the request
Product Mgmt. I submitted an item but did not receive any confirmation of receipt
Hi all,I entered a grocery item into VIP for Kroger. I validated several times and everything looked great. I submitted the item. It is currently showing to be in process with the retailer. The problem is that I never received a confirmation emai...
Resolved! PI5359 discontinuedDateTime shall not be older than effectiveDateTime minus six months. Item (008510
I am trying to update my item in Kroger and I received this message. Where can I fix this date at? 00851034008193 is the UPC
Accessing Item
I am trying to access a particular item to make adjustments. It is not allowing me to click on the item to open it. Why would this be?
Need Training for Kroger - NON-GDSN Vendor - Product Intro screens
HiI have started to enter our style numbers in the Product Introduction. I do not see a field where we would enter our style / supplier item number. I see the field on the look up screen however not sure how to input this information unless the Buyin...
CIC999:The number of Items in a Complete Layer/GTIN Pallet Ti and Hi attributes were left blank.
CIC999:The number of Items in a Complete Layer/GTIN Pallet Ti and Hi attributes were left blankI received a message - CIC999:Item Returned for Review:VENDOR TO RESUBMIT|The number of Items in a Complete Layer/GTIN Pallet Ti and Hi attributes were lef...
PLU Numbers - how to enter in Kroger VIP
Hi, I have a vendor that is using PLUs instead of UPCs on their consumer item. Does anyone know how to enter PLUs and designate them? Kroger VIP only accepts 14 digit GTINs and I do not know how to handle. TIA.Tracy
PRODUCT INTRIDUCTION
STEP BY STEP NEEDED FOR INPUTTING PRODUCT INFORMATION. PLEASE HELP!
I cannot figure out how to correct the errors from in process- supplier and advance them past that
I need help navigating this site and where to find the errors that are popping up. One issue is for the geographic regions it can be supplied to section. I fill it out and go to save draft and it deletes all the date in input. or I will fill it ou...
Kroger Fred Meyer- Hierarchy Information (Inner Packs) Apparel
I submitted items of 20 pieces case packs in a carton with 2 inners of 10 pieces. But there is an issue when we receive our EDI Po's. The category manager suggested to make corrections as follow: * pack size of the set SKU as the inner pack of 10 an...
Kroger VIP Images
My item has not been accepted in Kroger VIP due to the images facing the wrong direction. I can add an image that faces the right direction, but I cannot seem to remove the ones that are facing the wrong direction because those are in Item Management...
item entry non gdsn
is there anyone that will load info for us?we have a small amount to enter? Thanks,Shari
Sheet data loading error PI8201
While trying to import data from a sheet I am getting an error message: PI8201 : Item xxxxxxxx is not currently in the system, so it cannot be modified. Note: Only items with target market ‘US’ are accessible within SDL. This item will not be process...
Pricing on a linked item
Hello, I'm working on a linked item. Using Discovery to find what needs to be filled in. Pricing has come up. What price are you to note in here casepack/wholesale and each/retail? it's very confusing to me. Any assistance would be great. Diane
Resolved! How to cancel linked items ?
Dear Sirs,I've linked two GTINs with 4 pieces by mistake, the correct quantity under the case should be 6pcs each. Anyone could help me to solve this problem？ Thanks a lot. Jane Tsui
CIC999
Here is the meassage that I keep getting, please advise on what to do. My UPC code is 851034008131. 00851034008131:CIC999:Item Returned for Review:Pls add Calories & Protein.|Pls revise the Net Content QTY & UOM to OZ.|Pls add Calories & Protein.|Pls...
how do I remove an image
I am trying to delete an image for 00041770042302 to replace with a new image that meets Kroger's requirements. I really need to get this done today; I am trying to meet a deadline. Thanks in advance, Brenda
Marketing Message Not Available
I do not have a marketing message yet for some products I need to submit. Does anyone know what the workaround for this is? Here is the message I'm getting: KR16323 Marketing Message is required when Kroger Intended Sales Variant equals YES and I...
Restarting or Deleting an Item
Hello,Our items were rejected by the Supplier due to the incorrect hierarchy level. The item was submitted as case rather than EA and then linked to a case. I am unable to change the "Case" to "Each" and I am also unable to re-enter an item since the...
Hierarchy Kroger Question
Does anyone know if you can submit hierarchy for Kroger in eaches therefore there is no link. We do not sell in cases. @communityjedi21
Error message
Can anyone help with this error message...pulling out my hairNatural Flag is required when Base Unit is True. Can't seem to locate where this box would be checked
Resolved! Hierarchy Level Product Type
I am trying to submit an empty display into Kroger, I have got all information in until I get to the warehouse information and when I try to put the display in the (Hierarchy Level Product Type) it tells me Invalid Value. I have tried each product in...
