Hello, I created some items and noticed that even though I received approval for these items they are stillin the Assigned to me Queue. In the Kroger Hierarchy Data section I filled out all the required info for the cases ONLY, was I supposed to fill...
The Category ASP rejected items with comment: Please Set Up As A Shipper. / Vendor to resubmit. We submitted Case GTIN 10608863918684 and Each GTIN 00608863918687 These new items are a “one size fits all.” We create the UPC and input 10 in front to g...
What does this mean. 6206 Invalid value (Kroger Event Code,23809)I am trying to change package quantity from 36 to 12.
good morning, i need to create a variety box (we call it a club box) with 3 different items in it for Kroger. I am not sure how to do the nutritional information as each item has different nutritional information. Has anyone created something simi...
Good morning, I'm looking for help with a Produce Class for salad kit. I submitted three for their acceptance (at their request) one of the three is being returned and I'm being told the class should be 608 VEGETABLES SALAD and not 640 SALAD MIX In a...
I'm getting this review message on my images, but can't figure out how to fix. GTIN 00021908135748 :VENDOR TO RESUBMIT|There is an issue with one or more image provided. 00021908135748 (/FRONT/WHITE) Fill in all required fields. Retry the request
Hi all,I entered a grocery item into VIP for Kroger. I validated several times and everything looked great. I submitted the item. It is currently showing to be in process with the retailer. The problem is that I never received a confirmation emai...
I am trying to update my item in Kroger and I received this message. Where can I fix this date at? 00851034008193 is the UPC
I am trying to access a particular item to make adjustments. It is not allowing me to click on the item to open it. Why would this be?
HiI have started to enter our style numbers in the Product Introduction. I do not see a field where we would enter our style / supplier item number. I see the field on the look up screen however not sure how to input this information unless the Buyin...
CIC999:The number of Items in a Complete Layer/GTIN Pallet Ti and Hi attributes were left blankI received a message - CIC999:Item Returned for Review:VENDOR TO RESUBMIT|The number of Items in a Complete Layer/GTIN Pallet Ti and Hi attributes were lef...
Hi, I have a vendor that is using PLUs instead of UPCs on their consumer item. Does anyone know how to enter PLUs and designate them? Kroger VIP only accepts 14 digit GTINs and I do not know how to handle. TIA.Tracy
STEP BY STEP NEEDED FOR INPUTTING PRODUCT INFORMATION. PLEASE HELP!
I need help navigating this site and where to find the errors that are popping up. One issue is for the geographic regions it can be supplied to section. I fill it out and go to save draft and it deletes all the date in input. or I will fill it ou...
I submitted items of 20 pieces case packs in a carton with 2 inners of 10 pieces. But there is an issue when we receive our EDI Po's. The category manager suggested to make corrections as follow: * pack size of the set SKU as the inner pack of 10 an...
My item has not been accepted in Kroger VIP due to the images facing the wrong direction. I can add an image that faces the right direction, but I cannot seem to remove the ones that are facing the wrong direction because those are in Item Management...
is there anyone that will load info for us?we have a small amount to enter? Thanks,Shari
While trying to import data from a sheet I am getting an error message: PI8201 : Item xxxxxxxx is not currently in the system, so it cannot be modified. Note: Only items with target market ‘US’ are accessible within SDL. This item will not be process...
Hello, I'm working on a linked item. Using Discovery to find what needs to be filled in. Pricing has come up. What price are you to note in here casepack/wholesale and each/retail? it's very confusing to me. Any assistance would be great. Diane
Dear Sirs,I've linked two GTINs with 4 pieces by mistake, the correct quantity under the case should be 6pcs each. Anyone could help me to solve this problem？ Thanks a lot. Jane Tsui
I need help correcting the ERRORS under KROGER HIERARCHY DATA
Here is the meassage that I keep getting, please advise on what to do. My UPC code is 851034008131. 00851034008131:CIC999:Item Returned for Review:Pls add Calories & Protein.|Pls revise the Net Content QTY & UOM to OZ.|Pls add Calories & Protein.|Pls...
I am trying to delete an image for 00041770042302 to replace with a new image that meets Kroger's requirements. I really need to get this done today; I am trying to meet a deadline. Thanks in advance, Brenda
I do not have a marketing message yet for some products I need to submit. Does anyone know what the workaround for this is? Here is the message I'm getting: KR16323 Marketing Message is required when Kroger Intended Sales Variant equals YES and I...
Hello,Our items were rejected by the Supplier due to the incorrect hierarchy level. The item was submitted as case rather than EA and then linked to a case. I am unable to change the "Case" to "Each" and I am also unable to re-enter an item since the...
We are a small company and the time it has taken to figure all this out has been crazy. Does the community know if there is someone who we can contract to enter items? Or at least contact directly for questions? Thank you! @CommunityJedi22 @jcharles...
Does anyone know if you can submit hierarchy for Kroger in eaches therefore there is no link. We do not sell in cases. @communityjedi21
Can anyone help with this error message...pulling out my hairNatural Flag is required when Base Unit is True. Can't seem to locate where this box would be checked
I am trying to submit an empty display into Kroger, I have got all information in until I get to the warehouse information and when I try to put the display in the (Hierarchy Level Product Type) it tells me Invalid Value. I have tried each product in...
I mass updated items adding a Model GTIN after I'd submitted in Product Introduction. All items were sent back to the Supplier Queue. I re-submitted one item as a test, it stayed in the Retailer queue, no new IMF ID was issued even though I was n...
