02-06-2024 12:39 PM
Is it possible to fix the case weight after the item has been published and in review without pulling it back and republishing?
02-06-2024 02:56 PM
Hi @Tleporem, you can always update your weights in Item Management simply by saving the updated value in the appropriate weight fields in Item Management. This updated data should flow to Product Introduction after this. Please review the following article to learn how to use the Sync Status report to see when the update has made it to PI - https://community.1worldsync.com/t5/Education-Training/Video-IM-quot-How-To-quot-Tutorial-Video-Publ...
This can take up to 24 hours to flow so if it takes longer, please let us know. Thanks!