We are getting this error but are not sure why. SLTL0005 : Dependant attribute (grossWeight/grossWeight) is not present. WE have gross weight in the document, we actually exported this document after loading 1 product manually.
HiWhen i try to upload fuse sheet through quick upload below error comes:Mandatory attribute(s) or group(s) (componentInformation/componentNumber) not found with the segment.Kindly help to resolve this error.
Is there another backlog with item exports? Thank you
Is there a guide to the steps to follow to withdraw publication of items no longer produced?
I am getting a warning about Feature Benefits and Marketing message on a McLane publication, yet the attributes are populated on EVERY LEVEL of the hierarchy (Usually I would only populate these on the Base level) . I could use some insights to under...
I'm in inquring to the status of Sync Status Reports. Is there a issue with them? I have tried quite a few times today, but am not receiving a notification in the message section that I can download the file. I have a coworker who is experiencing the...
I am not clear if the issues I am having with my publications are related to this back log, one of these is from yesterday and I am not seeing any progress. Can you check these specific publications to see if this is actually an issue on my end?
Good morning! I continue to receive error messages even after updating the issues in certain items. Your help in this matter is greatly appreciated. Please, see images below. Thanks!
Anyone else continuing to experience slowness within IM? It is taking forever to process queries and status resets. This has been an on-going issue for us for 2 weeks now with only minor improvement on some days. Do we know what the root cause(s) is/...
Have questions about these changes, please ask here. We are sending additional communication from our Marketing team as well.
I am trying to publish, and can't see a "publish" button. I am trying to validate, but getting an error that states "WARNING: 3 Feature Benefits (in the same language) are recommended for Consumer Units." I typed in some product benefits (e.g. organi...
I was able to watch the getting started video but when I try to access the "How to add a new item" video I get this error message:You do not have sufficient privileges for this resource or its parent to perform this action.Click your browser's Back b...
If we are exempt from having to post nutritionals, is there a way to not have to populate 0's in all the nutritional spots? Zeros are not necessarily correct, but we have to fill those slots in order for it to get through. There must be something I ...
Good afternoon, I have an item published to Albertson's with a review message. The GTIN is 00030800195002. I've verified the protein is entered, but can't seem to get this review to disappear. I've attached a screen shot of the message. Can you pleas...
I have posted a new products. I clicked Save and Verify and everything completed and it didn't return any errors. Yet, I was notified that a customer of ours can't find it based on the GTIN we gave them. Is there something I am missing on either of o...
Hello, I'm experiencing intermittent slowness in IM when linking item to create a new subscription. I received the following feedback when reviewing the worklist "Your transaction has been requested. Please check back later to review the transaction...
Is IM down today? I am not able to log in. I get a file that downloads when i try to login in. Any help is appreciated.
I am trying to add items to discovery and the icon is not there. This is the last step to get items over to Kroger so they can request them and I can publish. Did the Discovery icon move to another location?
IM has been extremely slow again today and now it is not available after freezing. I'm receiving this error - 503 service temporarily unavailable. Anyone else having issues?
Hi - we are in the middle of testing our new GDSN data source in pre-prod and we have started receiving the following error: 2837 : For a Nutrient Header class, the Nutrient (CHO-) and Measurement Precision Code (APPROXIMATELY) must be unique. This ...
Why is IM so slow today? Also, no matter what saves or validates the spinning circle in the center of my screen won't disappear. I can't get any work done because it literally takes 10 minutes or more to do maintenance to a single item.
Is there a quick way to delete published items from specific GLN's? I am looking at SuperValu/UNFI and I have several GLN's that have been retired that I need to delete my published items from. Thanks!
Hi There, I downloaded the excel sheet and entered in all the details for our items, I keep receiving messages that the file was not processed due to the following : I have tried this several times, any idea as to why this is happening, any advise ...
Is anyone else experiencing delays in resetting CIC status from rejected? Nothing appears to be processing this afternoon. Thank you!
the following item is showing received in my worklist but is not showing in the 360 system for WM. Is there any action I need to take?
Received this error from Kroger to enter data into Dispatch Unit Item Description and Consumer Unit Description.I am not able to find these attributes in 1worldSync, please help to locate Dispatch Unit Item Description and Consumer Unit Description, ...
I am uploading a file to modify attributes on an existing item but the file is not processing through and I am not getting any error messages to indicate issue. I am trying to update the item with additional attributes. Item number is 00747599415814...
We have received a CIC review, kindly let us know what steps needs to be taken for this error. 10011110110661:CIC999:Item Returned for Review:ITEM REQUESTED BUT NO LONGER NEEDEDITEM REQUEST NO LONGER NEEDED
Is IM down or having issues? I can log in but I am unable to pull up items. Dashboard comes up but doesn't show recent transactions. It is showing that little spinning wheel thingy..... Please advise. Thanks.
I have received confirmation that our GLNS are active with Global Lindt 7610400555555, can this be confirmed with 1World? The problem is they are not receiving any of the publications even though I see the publications on my end. Additionally I nee...
