If we are exempt from having to post nutritionals, is there a way to not have to populate 0's in all the nutritional spots? Zeros are not necessarily correct, but we have to fill those slots in order for it to get through. There must be something I ...
Good afternoon, I have an item published to Albertson's with a review message. The GTIN is 00030800195002. I've verified the protein is entered, but can't seem to get this review to disappear. I've attached a screen shot of the message. Can you pleas...
I have posted a new products. I clicked Save and Verify and everything completed and it didn't return any errors. Yet, I was notified that a customer of ours can't find it based on the GTIN we gave them. Is there something I am missing on either of o...
Hello, I'm experiencing intermittent slowness in IM when linking item to create a new subscription. I received the following feedback when reviewing the worklist "Your transaction has been requested. Please check back later to review the transaction...
Is IM down today? I am not able to log in. I get a file that downloads when i try to login in. Any help is appreciated.
I am trying to add items to discovery and the icon is not there. This is the last step to get items over to Kroger so they can request them and I can publish. Did the Discovery icon move to another location?
IM has been extremely slow again today and now it is not available after freezing. I'm receiving this error - 503 service temporarily unavailable. Anyone else having issues?
Hi - we are in the middle of testing our new GDSN data source in pre-prod and we have started receiving the following error: 2837 : For a Nutrient Header class, the Nutrient (CHO-) and Measurement Precision Code (APPROXIMATELY) must be unique. This ...
Why is IM so slow today? Also, no matter what saves or validates the spinning circle in the center of my screen won't disappear. I can't get any work done because it literally takes 10 minutes or more to do maintenance to a single item.
Is there a quick way to delete published items from specific GLN's? I am looking at SuperValu/UNFI and I have several GLN's that have been retired that I need to delete my published items from. Thanks!
Hi There, I downloaded the excel sheet and entered in all the details for our items, I keep receiving messages that the file was not processed due to the following : I have tried this several times, any idea as to why this is happening, any advise ...
Is anyone else experiencing delays in resetting CIC status from rejected? Nothing appears to be processing this afternoon. Thank you!
the following item is showing received in my worklist but is not showing in the 360 system for WM. Is there any action I need to take?
Received this error from Kroger to enter data into Dispatch Unit Item Description and Consumer Unit Description.I am not able to find these attributes in 1worldSync, please help to locate Dispatch Unit Item Description and Consumer Unit Description, ...
I am uploading a file to modify attributes on an existing item but the file is not processing through and I am not getting any error messages to indicate issue. I am trying to update the item with additional attributes. Item number is 00747599415814...
We have received a CIC review, kindly let us know what steps needs to be taken for this error. 10011110110661:CIC999:Item Returned for Review:ITEM REQUESTED BUT NO LONGER NEEDEDITEM REQUEST NO LONGER NEEDED
Is IM down or having issues? I can log in but I am unable to pull up items. Dashboard comes up but doesn't show recent transactions. It is showing that little spinning wheel thingy..... Please advise. Thanks.
I have received confirmation that our GLNS are active with Global Lindt 7610400555555, can this be confirmed with 1World? The problem is they are not receiving any of the publications even though I see the publications on my end. Additionally I nee...
10077890480783:CIC100:Please validate pallet ti/tier values and publish correction.:Additional Information Not Yet Defined~10077890480783:CIC999:ti/hi:Additional Information Not Yet DefinedCould you help on this error?
I've seen other posts that have issues with the Mclane error "Is Packaging Labelled With Drug Facts is required". We are having the same issue, and none of the answers were given. There is no information about drug facts under any attribute sets. Ne...
I have closed a restarted IM a few time snow because it seems very slow today - - cycling forever on simple searches etc. Is there a current issue I missed?
Is this a new requirement for McLane? My items are indicating that this is Mandatory? When I select McLane from the dropdown and indicate ALL it still errors out See item 1074759917666 as an example
For McLane requirement, I cannot get the inner pack qty and qty of next level items correct. I believe the hierarchy quantities however are correct. Please help. Also, how do I get permission to upload images and documents?
Is there a delay in exports as a result of yesterday's issues? I have two pending for over 45 minutes. Wondering if I should move onto something else or export again?
Hello All, Just wanted to check if anyone has published a recipe card image to their customers before and what GS1 image type do you recommend mapping it under? I am torn between these two : L6 (Marketing Content) or L7 (Certification Seals/Claim...
10077890518967:CIC102:Cannot Sync. No action needed.:Additional Information Not Yet Defined~10077890518967:CIC999:Can't syncHow to resolve this?
00000446582702:CIC999:GTIN00000446582702 should be reviewed. See additional information.:GTIN 00000446582702 Required data missing Individual Unit MinWhat needs to be done for these errors?
Good afternoon, For about a week now, I have been experiencing generic pages when I click on an item. It just shows a few things, and nothing else. This item is complete and should have several images as well. I'm attaching a screen shot for your ref...
TM SubDivision is required by IMA. I cannot find a valid value list and 1Worldsync doesn't give a definition when you hover over the field so I made up a value - USA. It seemed to go through. This morning when I logged in I got this error from PFG...
10077890525361:CIC100:Transposed width and depth on base unit level:Additional Information Not Yet DefinedHelp with this CIC review error.
