08-05-2024 01:17 PM
I am trying to add an item for McLane but it is giving me an error of "digital asset type code and uniform resource identifier and dependent attrubutes. I don't know what it is asking for. I did not get this message in June or early July when I added 2 other items. Please help me with what information is needed.
08-05-2024 02:17 PM
Welcome back to our online community!!
I would love to assist you with this validation, could you share the GTIN so I know I am working the right one?
Thanks!
08-05-2024 02:29 PM
10071657510164
08-05-2024 02:48 PM
08-05-2024 03:50 PM
Thank you. I'm going to have to get some help with this because I don't really understand what information I'm really needing to fill in other than I'm guessing it's something new that has been added to set up new products. Is this optional or is it now a requirement?
08-06-2024 08:22 AM
Hello, @TSKP2021, and welcome back!
When providing image information using the External Digital Assets section of the GTIN, both the Digital Asset Type Code and the Uniform Resource Identifier(URI), which would be the link for the image, have to be provided. If the errors were not triggered for other items, it's likely no information was provided in that section for them. It is not mandatory to use the External Digital Assets attribute set to provide image information, The DAM functionality to uplod images can be used instead.
The errors were triggered on this item because the Digital Asset Type Code "Product Image" was provided at both levels, GTINs 10071657510164 and 00071657510167, under the External Digital Assets section.
Given that you have already uploaded images for your item using the DAM/Ecomm Header, you could remove all the fields provided in the External Digital Assets for GTINs 10071657510164 and
00071657510167 if URIs cannot be provided for the images.
Hope this helps and please let us know if you have additional questions
08-06-2024 08:58 AM
OMG Ana. Thank you so much for this info. I will go back and make the adjustments. You just made my day!!! Thank you again.