11-27-2024 11:30 AM
The manufacturer of an item has changed the can, label and UPC for an existing item. do I have to start new or can I just change the information for the existing item?
11-27-2024 11:53 AM
Hello @lrfinc ,thank you for utilizing our customer community.
I have reviewed your request, and because the UPC/Barcode of your item will change, you will need to create a new item. This is necessary because the GTIN will also change. Below, I have attached an article that explains the situations in which you need to create a new GTIN.
Please do not hesitate to reply if you have any questions.