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changing the size and UPC code on an item

lrfinc
New Contributor

The manufacturer of an item has changed the can, label and UPC for an existing item.  do I have to start new or can I just change the information for the existing item?

1 Reply

Theo
Community Support

Hello @lrfinc ,thank you for utilizing our customer community.

I have reviewed your request, and because the UPC/Barcode of your item will change, you will need to create a new item. This is necessary because the GTIN will also change. Below, I have attached an article that explains the situations in which you need to create a new GTIN.

Do I Need A New GTIN 

 

Please do not hesitate to reply if you have any questions.