Case Pack VS Total Count of All Products

[Kateryna]

Hi, please could you clarify  the below:

• we sell to our customers boxes with frozen bagels in bulk -  do we call one box a "case pack"? If yes, the contents of the box - 120 bagels is called "case pack is 120"?
• total count of all products (in 1WS) we indicate "1" - is this because we have only one type of products in one case? 

Thank you!

[jcharles]

@Kateryna 

@Kateryna 

Hi Kateryna,

The Case pack is in Bulk, so we are not applying a GTIN to those items. The case is what you are selling to Kroger. You are selling a case of Bagel which Kroger individually sells. The box is what you are tracking through GDSN and invoicing by. Kroger will catalog by the box for inventory, not the 120 bagels inside.

[Kateryna]

Thank you, Charles. 

Sorry for silly questins, but I am a novice and still learning...

When the customer asks "Could you please confirm how many bagels come in a case? Right now it’s setup with a case pack of 1, which is making $$ the unit cost ."

They request the case q-ty- ok.

My question here is "it’s setup with a case pack of 1, which is making $$ the unit cost" - does it mean that one case (that they call case pack and in their system it is "1") is $$?

Please could you clarify?

Thank you for your patience 😊

[jcharles · Accepted solution]

@Kateryna 

Hi Kateryna,

No worries on any question, it can all be so very confusing because some recipients handle things differently. I would encourage you to confer with your trading partner because some of those unit costs may not always be visible. I just hesitate to make a statement when it might be different depending on the recipient.

[Kateryna]

Thank you!

Noted.