‎01-01-2025 01:58 PM
is it possible to update an existing IMF without creating a new one? There was an error when inputting the distribution method (was entered as warehouse but should be DSD), GTIN00850019179866.
The applicable Kroger Event Code is not longer available in the drop down and when viewing the item the event code changed to "obsolete"
‎01-02-2025 07:47 AM
Hello @mwontz and welcome back to the Community! Thank you for reaching out.
You can update an existing item - keep the current IMF and not generate a new one - and resubmit it to Kroger after making any other changes by leaving the Item Submission Reason Code attribute blank. Here is an article explaining this in more details: Kroger VIP - How to Corner - Submitting an item without Generating an IMF
In a nutshell, as long as you can use the current IMF number, you can then submit the item without an Item Submission Reason Code added and this will keep the current IMF for future use, but will still allow you ot update any information you need on the item, including obsolete Kroger Event Code.
Please let us know if this helped or if there is anything else we can assist with for this request.
Thank you and Happy New Year!
‎01-03-2025 08:58 AM
Thanks @Val_P - is there a work around if the Kroger Event Code was cleared and no longer available in the dropdown? As far as I know, an Event Code is required. As always, thank you for all of your help!
‎01-03-2025 09:09 AM
Hello @mwontz and thank you for continuing the use of our Community. Happy New Year!
if the Kroger Event Code initially chosen for the item is now "Obsolete", it needs to be replaced/updated for the item to be submitted to Kroger, please.
For more details about what new Event Code you can add, you can reach out to your Kroger contact (Category Manager) and they will be able to confirm this information for you. As this is a Kroger and sales specific attribute, I am afraid only your buyer will have this piece of information and can best advise which new Event Code you can choose.