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KRDAM16330 Multiple Digital Assets or External File Links with Type of Information equal to Product

Lindam-63
New Contributor II

‎05-24-2021 03:39 PM - last edited on ‎05-25-2021 08:19 AM by Community Manager

I am trying to finally submit my product in Kroger and this keeps popping up

  • KRDAM16330 Multiple Digital Assets or External File Links with Type of Information equal to "Product Image" and Image Facing equal to "Front" are not allowed. For GDSN items, you may need to correct data in the data pool. Digital Assets (00851034008315_A1N1.png , 00851034008315_A1N1.png). Item (00851034008315)
  • Please help I am getting a little frustrated with this.
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2 Replies

CommunityJedi22
Community Manager
Community Manager

‎05-25-2021 08:31 AM

Good morning and thank you for contacting us.  Kroger is looking for one front-facing, white background image hosted by one of their preferred vendors that meets their image specifications for consumer units. Are you saying you do not yet have images for your items you are selling to Kroger?

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Lindam-63
New Contributor II
In response to CommunityJedi22

‎05-25-2021 09:12 AM

These are hew items that I am trying to submit and this is the last thing that is going wrong. I will try that, thank you!

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