Picture Upload in Kroger

[Lindam-63]

I am trying to upload my picture and this is the error that I am receiving.

• KRDAM16328 One Digital Asset or External File Link with Type of Information = “Product Image”, Image Source = “1WorldSync”, “Gladson”, “Kwikee” or “SMSB”, Image Facing = “Front”, and Image Background populated is required. If there is no image because packaging is not final, add an External File Link with Type of Information = “Product Image” and Image Source = “Product Final Packaging Not Available Yet”. For GDSN items, you may need to correct data in the data pool. Item (00851034008315).
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[CommunityJedi22 · Accepted solution]

Hello.  Kroger request that suppliers provide images of their consumer unit products for e-commerce.  Kroger is looking for one front-facing, white background image hosted by one of their preferred vendors that meets their image specifications for consumer units.  Does your image meet each of these requirements?  Since you are an IM user, I actually recommend you upload your images to IM and send them to Kroger so you can manage images from one solution.

I hope this helps.  Let me know if you have any other questions.