I am having some difficulties submitting the data in the final stage because of the following mistakes, Therefore I would really appreciate your assistance in fixing them. Further, Kindly note that I am unable to saved entered values for the Corporat...
Good morning all! I have been asked by our Art/Graphics team to provide the most updated Image Requirements for Kroger. The one I recently grabbed from a Community post is attached. Can you confirm that this is, indeed, the most recent one? Thanks i...
I dont understand this error
Good afternoon team! I have been trying to update an item in VIP, but it's still showing the error message even after saving it. I made sure that the information was correct in 1WS as well. The Gtin is 20071072003354. I am also including a screen s...
Ask: Please advise how to resolve? Appears 1WorldSync URL is being sent but Kroger is validating to the Sazerac URL sent. CIC999: Item Returned for Review: VENDOR TO RESUBMIT | There is an issue with one or more image provided. 00088004043803 (1WS/F...
Hellowe are trying to list the following item numbers.Please advise why the info will not push through Thanks
We are doing a special sale for Period P07 Week 4 2023 but it is no longer available to select from the drop down menu. Please help to advise to who should I direct my inquiry. Please see the screenshot is attached for your reference. Thank you!
Hi, I received the following comments below in VIP and am not sure what it means because it is not giving me a direct reason. Has anyone seen this before and if so please let me know what you may have done when you had it. Thank you. 10197057065490...
Good morning team! A question came up in our Item Management team which had to do with Kroger's image requirements. I have been uploading images to meet their needs (Image facing front, White background, etc.), which has been working out. However, th...
Hello!I keep getting this error under 5 of my items, all set up as Each:CIC999:Item Returned for Review:VENDOR TO RESUBMIT|The number of Items in a Complete Layer/GTIN Pallet Ti and Hi attributes were left blank. Please populate values and resubmit. ...
Hi. I had to upload new images as the previous we rejected because not transparent. How do you re-submit if the event code is obsolete? Thank you!
I cloned, validated and saved 10840048918625 but all information is missing. Can you look into this?
I am receiving the below flag PI5001 Net Content & UOM (netContent) is required on consumer units and base units for Target Market (US). For GDSN items, you may need to correct data in the data pool. Item (00860007225499)
Hello,I have republished some items to Kroger and they are coming back with a GDSN status of "Published Awaiting Subscription." I have published the items to Kroger last week but had to make some corrections.Is this something that's specific to Krog...
Good morning team! I just published an item to Kroger that I need to top off in VIP, then link to a Display already there. How long does it usually take for it to show up in the portal after it's been published? Thanks in advance!
Has anyone noticed items not reaching VIP? I published yesterday and can see the item in IM, but not in PI. example: 00018300620095
Receiving this error on all of the items that have been submitted to VIP new and old, started yesterday. Thanks for your help.
Hello, What is the 1WS submission process for Promotional IMF?
Can you please guide me on what to do when something is assigned to me. See the attached screenshot and let me know how to proceed.
i Get a message when I am trying to submit my Product (ready to list)see attached screen shot. I dont know which classification to fix ?? thanks
Hello, does anyone know the official supplier name and ID # for kroger? Cannot find it anywhere listed
Does anyone have insight into how taxonomies are setup & determined at Kroger? We show different categories for the same types of items. These are different from Kroger class or commodity.
I just submitted an item for the retailer in Product introduction and it was sent back for review with the legend "ITEM FOUND IN SUBMITTED STATUS" i don't know what this means or what should i correct in order for my process in this part to be comple...
GS1 recently made changes to image facing, changing the values from words (like “Front”) to numeric (“1”). 1WS also backported the changes throughout our product catalogue. We have adopted the changes via our 1WorldSync feed and this is now causing f...
Need to enter kroger styles in 1worldsync. please help me with step by step process to this
Hello - I'm getting some upload errors when trying to upload product images into Kroger's VIP system. Just checking to see if there are any current technical issues system wide, or could it perhaps be an isolated issue with my own attempts?Thanks,Pa...
How do we go about certifying our products that we have successfully published to Kroger, via Kroger Mercury?
Hi, I don't fully understand the Kroger Dispatch Unit Initial List Cost. Is that the cost I the supplier is charging to Kroger? For example, I am selling to them a top for $15.00. I am shipping to them assorted sizes (1-S, 2-M, 2-L, 1-XL = 6) case ...
I have received a request to put in a change for an item. The item will have the same Case GTIN and Each GTIN, but the Package GTIN will change. My understanding is Kroger does not want a new IMF created for this new Package GTIN, but rather have i...
How can this be fixed: KR1325 The brand/sub-brand for this item(s) (10608863842446,00608863813333,00608863813319,00608863813326,00608863813296,00608863813302) has not been seen in VIP previously. Accurate brand names and the consistency of their spel...
