Good morning, I have a GTIN that has 3 levels: 1. Case 2. Pack 3 Each My lowest level should be the pack because that is the sellable unit. Can i just hit the "-" (minus sign) to remove the EA from my case GTIN? so I will only have the Case and the ...
2 GTINs pub 12-15 8am, 'success' in sync status about an hour later. Still not showing received, rep verified they don't see in I360. And then yesterday mid-afternoon, still not received today, even more odd 'success' timestamp was about 7 hours af...
I requested a item export fuse sheet and received "A connection error has occurred. Please try again. If the error persists, please contact the 1WorldSync Service Desk.". Is there an issue?
I have an error E-gdsn 202, for my case QTY next level is 1 for my each QTY next level item I have 24. What am I doing wrong? I have attached a screenshot of my product
Shamrock Foods would like us to publish our data to them but when I asked them to send a subscription they said they didn't need to and that we just need to publish to their GLN without a subscription without one. Is that possible? Thanks.
I'm removing the External File Links data in the External Digital Assets section because we are uploading images into the DAM tool. When I clear out the data, I'm not able to save the changes and get an error saying, "Mandatory attribute(s) or group(...
I uploaded a fuse sheet this morning and it still states processing. Is there an issue with this? Thank you
Item Validations are taking considerable time to complete. Is there still an issue with IM from yesteraday?
Hello, I accidentally entered a case before the base UOM. Will I still be able to clone the case and edit it to make it the base UOM? If not how should I delete the Case UOM and start over? Mike
Can we publish our items generally or do we have to publish each SKU to each retailer. For instance SKU JUW214, if we want it available to 5 of the retailers who subscribe to 1 world, do we have to publish that SKU to each individual retailer, or if ...
Hi the item management site keeps crashing for me. Is the site down?
Are there any plans to provide Sustainability attributes to the list? Not just if the product packaging is recyclable. Like, is this a womens owned business or minority owned?
Hello - we are receiving items back in REVIEW status for missing the 'Number of Items/Pallet' on the base unit/lowest level (Each product type). How would we populate these if the base unit can be used in multiple packaging configurations (6x1-gallo...
Good morning, We have noticed that our M2M transactions to IM have not been getting acknowledged since yesterday afternoon (November 30) - e.g. we are not receiving CATR and GIRR files back. Is there a delay or backlog for Item adds, links, and publi...
First of all, HAPPY THANKSGIVING - I am thankful for the awesome contributors in this community platform! Second, is there a delay in processing files in IM PreProd? We sent a file yesterday via AS/2 and have not received responses back nor are the ...
I have been synchronizing items for years now, I have been using both the enhanced and the classic view. currently on the enhanced view.... Not understanding why is it being requested to fill out the NON GTIN TI and Hi on the pallet level then when...
Hello, I am unable to find Shamrock Foods (GLN 0028300000018) in IM. We have published to them in the past and all of the sudden when I try to type their name or enter their GLN # under "Recipient" field its not populating. Did something change?
Hello,We submitted two new items into 1World Sync, after they were submitted we received two messages stating that Kroger has marked the items for review. What are the next steps of action? How are you able to confirm what needs to be reviewed by the...
I am setting up new items and updating existing items within item management, how do I find a dictionary for all the attributes that need to be filled out and instructions on how I push through the product to Kroger once all attributes filled in?
I have been unable to get a Display Ready Pallet published to Mclane for a Sam's Club purchase. I've followed all of the advice I found in previous posts, and used the work around of removing the ALL recipient as suggested in the New Validation feed...
I am updating Feature benefits exclusively to Kroger and I am getting a hard stop error indicating the below. I have completed this exercise multiple times on other items so I am not sure what is triggering this error
I must have created an error on my template I use because I am getting this same error on every item i try to submit. Any idea where i need to look on the FUSE report to correct this error? Errors SLTL0012 : The file could not be process...
Hi - in Item Management, is there a way to house both the imperial and metric values for weights/dimensions in one record? I see how to add multiple languages for the various description attributes but not multiple values for the weights and dimensio...
Hi - we are doing some testing in the IM PREPROD environment and have noticed a validation error/warning that is not consistent between PREPROD and PROD. When we sent a CASE record to PREPROD via XML, we received an warning for the attribute 'number...
Good afternoon, Can someone please tell me if 1Sync is having issues? I published a couple of items yesterday morning, and the system hasn't updated since 8:12:16 yesterday morning. I really need to be sure these items published, but they're not show...
If a customer is requiring that you share the nutritional in terms of unrounded 100g but all other customers require it based on per serving. Is there anyway to just share to the GLN of the company requiring 100g? Or would all customers have to get b...
I have a trade item, it is a 45lb case of fish. it is a bulk item and is sold only as a 45lb. case. Inside it has 3/15lb boxes of fish called shatter packs. Their purpose is for ease of thawing. They are NOT sold as eaches and do NOT have a GTIN. I d...
When i look in PI for my Kroger items I am seeing an inconsistency and am wondering what the root cause is. Some items are allowing edits to Feature benefits within the PI portal nd other have the fields locked. I am trying to understand why this ...
Electrolux GTIN 10012505471640 to be published to Lowe’s GDSN
