1WorldSync Customer Community

Hello,I keep receiving the attached error message, however I am struggling to find where the missing information is located. The error messages are: 1) b/n Ecommerce description (2lb) & Net Content quantity (38.4oz). 2) Pls add the ingredient stateme...

Hello,I keep receiving an error message in regard to the Parent item Net weight. the parent weight is 24lbs and the each item is 2.4lbs. I am not sure where I need to correct the error. Any assistance is appreciated! 

Hello,Our items were rejected by the Supplier due to the incorrect hierarchy level. The item was submitted as case rather than EA and then linked to a case. I am unable to change the "Case" to "Each" and I am also unable to re-enter an item since the...

Hello,We submitted two new items into 1World Sync, after they were submitted we received two messages stating that Kroger has marked the items for review. What are the next steps of action? How are you able to confirm what needs to be reviewed by the...