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December 1 - Is there a delay in processing M2M transactions?

SyncPDI-Support
New Contributor II

Good morning,

We have noticed that our M2M transactions to IM have not been getting acknowledged since yesterday afternoon (November 30) - e.g. we are not receiving CATR and GIRR files back.

Is there a delay or backlog for Item adds, links, and publications being sent to IM?

Sync/PDI Support
1 Solution

Accepted Solutions

CommunityJedi22
Community Manager
Community Manager

Hello, yes, the issue is resolved.

View solution in original post

3 Replies

CommunityJedi22
Community Manager
Community Manager

Good morning and thank you for reaching out.  We are seeing a delay that was escalated to our tech teams this morning.  I see conversations where we are looking into this.  As soon as I have more details, I will share here as well.

Hello, from our perspective, it appears that the delay/backlog caught up about 2 pm ET yesterday. 

Thanks for the quick reply yesterday morning.

Sync/PDI Support

CommunityJedi22
Community Manager
Community Manager

Hello, yes, the issue is resolved.