12-01-2021 09:59 AM
Good morning,
We have noticed that our M2M transactions to IM have not been getting acknowledged since yesterday afternoon (November 30) - e.g. we are not receiving CATR and GIRR files back.
Is there a delay or backlog for Item adds, links, and publications being sent to IM?
12-03-2021 08:17 AM
Hello, yes, the issue is resolved.
12-01-2021 10:06 AM
Good morning and thank you for reaching out. We are seeing a delay that was escalated to our tech teams this morning. I see conversations where we are looking into this. As soon as I have more details, I will share here as well.
12-02-2021 03:32 PM
Hello, from our perspective, it appears that the delay/backlog caught up about 2 pm ET yesterday.
Thanks for the quick reply yesterday morning.
12-03-2021 08:17 AM
Hello, yes, the issue is resolved.