specific recipients CIC

[sbrewster]

Hi, 

I have an item that I have updated so only specific recipients can view the image, and one of the recipients has a synchronization error due to '9999: Data Recipient GLN is not a Data Recipient in our Data Pool.' The image that I am referring to is on the each. 

There are two items with this error, which are below:

10037100980007

10037100980014

How do I get this synced? 

[Montavio]

Hi @sbrewster, thanks for reaching out! I reviewed these items in the Sync Status report and noticed that recent updates were made this morning that no longer show these errors. If you are still experiencing these issues, please let us know where you are seeing these errors and from which Recipient. 

Thanks!

[sbrewster]

Hi thank you for your reply. I ended up withdrawing the publication and republishing the item and that seemed to work. thanks again!