IM Knowledge & Troubleshooting
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Knowledge Base Articles

Coupon Family Cde

When you encounter the error message for the Coupon Family Code, please use the "000" as a best practice to resolve it.  Some recipients require the Coupon Family Code, regardless of its pertinence to the trade item being published. In these cases, ...

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Change by Refresh

What does it mean when you receive the message "Change by refresh?"    The Change by Refresh corrective action request refers to an update of the item without another publish/republish of the said item. You can do this by updating the Effective Date...