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Knowledge Base Articles

Backlog of PI/VIP Transactions - April 24, 2023

Hello, our technology teams identified a backlog of transactions for customers submitting in PI/VIP.  Until resolved, Kroger, Albertsons, and McLane could see delays in receiving content from PI to their systems.  The issue is identified and we are ...

Backlog of Transactions to PI/VIP

1WorldSync technical teams identified a large backlog of transactions in Product Introduction (PI / VIP).  Due to the size of this backlog, it will take hours for the messages to be completely processed and for the backlog to clear.   Note:  Please ...

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