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Knowledge Base Articles

What Do the Supplier Download Messages Mean?

ChannelOnline shows various messages pertaining to supplier downloads.  Here is a brief overview of the common download messages. “Last Download” column: this displays the date/time stamp for the last time our system retrieved a price file from that...

How to Add Suppliers

Adding authorized product suppliers increases the breadth of products that the reseller provides to their customers. To Add a New Supported Supplier: From the left Control Panel, go to Admin > Suppliers > Suppliers (sub-ab).Select the supplier from ...

Supplier Warehouses and Default Warehouse

A database of all warehouses per supplier can be set up with one warehouse per supplier selected as your company's default. ChannelOnline automatically populates the warehouse database for ChannelOnline-supported suppliers. You can also manually ent...

Supplier Contract Uploads

Supplier Contract Uploads (a.k.a Contract Suppliers) are not suppliers but simply price and availability files for specific end customer contracts. The Contract Supplier import adds supplier cost to the existing product and flags it as a special con...

Setting Up Supported Suppliers

ChannelOnline Supplier Set-Up Instructions There are four types of suppliers in ChannelOnline: Supported suppliers (addressed here, wholesalers that ChannelOnline is pre-integrated with)Custom suppliers (suppliers that ChannelOnline is not integrate...

Custom Suppliers

A custom supplier is any non-integrated source of items, goods, and/or services, that you want to include in your catalogs and/or as a procurement sourcein ChannelOnline (including products and services supplied by your organization). Information on...

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