Why Does the Supplier Data in ChannelOnline Not Match the Information On My Supplier's Website?

[CommunityJedi22]

The two most common reasons why supplier data in ChannelOnline does not match the information on the supplier's website are:

1. The latest supplier feed was not able to be imported because the credentials entered for the supplier in ChannelOnline are no longer valid
2. The supplier has updated their system but has not made an updated file available to import