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Unlinking Hierarchy

URuizFoods01
New Contributor II

Hello, 

So if I have published to multiple recipients but need to unlink the hierarchy. Do I have to withdraw/delete all of them? Do I need to go into product introduction and do anything, even if they have been submitted to Kroger, Albertson.

Thank you for your help! 

2 Solutions

Accepted Solutions

nancyVigo
Valued Contributor II

@URuizFoods01, good morning!

I am enclosing a link to a previous post explaining this process:

https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/How-to-Unlink-Items-in-IM/ta-p/6998

Whenever I have needed to withdraw publications in order to unlink hierarchies due any particular updates, I just went through the process listed on the post and did not have to go into Product Introduction.

I hope this helps...have a nice day! 

View solution in original post

nancyVigo
Valued Contributor II

@URuizFoods01, you're welcome...have a great day! 🙂

View solution in original post

5 Replies

nancyVigo
Valued Contributor II

@URuizFoods01, good morning!

I am enclosing a link to a previous post explaining this process:

https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/How-to-Unlink-Items-in-IM/ta-p/6998

Whenever I have needed to withdraw publications in order to unlink hierarchies due any particular updates, I just went through the process listed on the post and did not have to go into Product Introduction.

I hope this helps...have a nice day! 

Extremely helpful! Thank you so much. 

nancyVigo
Valued Contributor II

@URuizFoods01, you're welcome...have a great day! 🙂

CommunityJedi22
Community Manager
Community Manager

Thank you @nancyVigo 

nancyVigo
Valued Contributor II

@CommunityJedi22, you're welcome...have a great day! 🙂