Publication error

[niteishk]

Hi Team,

While publishing a GTIN #50021130473101, I am getting below error:

For Country of Sale Code (targetMarketCountryCode) (US), if Irregularly Configured Non-GTIN Pallet Indicator (isNonGTINLogisticsUnitPackedIrregularly) equals "FALSE" or is not used, then Count of This Specific Item in a Non-GTIN Pallet (quantityOfTradeItemsPerPallet) must equal Number of Layers per Non-GTIN Pallet (quantityOfLayersPerPallet) multiplied by Number of Units per Layer in a Non-GTIN Pallet (quantityOfTradeItemsPerPalletLayer).

Please let me know how to resolve this error so that GTIN could be published.

Thank you.

Nitesh Kumar

[Val_P · Accepted solution]

Hello @niteishk, thank you for continuing the use of our customer community. Welcome back.

The information is entered correctly in the hierarchy section of your Case, however the Each is the item that is causing the issues:

If you do not need to publish the Each separately (it is not currently published as an Each only to any retailer), you can remove all attributes from the Hierarchy Information section except for the Total Count of All Products.

For more details about how to solve hierarchy validations and potential errors, you can also check this article: TI / HI Validations

Please let us know if this helped or if there is anything else we may assist with for this request. Thank you and have a wonderful day!