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CIC message creator 1WorldSync

lflanary
Contributor III

I have a review that shows the creator as 1WorldSync and not the customer.  I have made the necessary correction but this is still showing.  Is this something you can look at for me?  If so, I will provide the GTIN.  Thank you!

1 Solution

Accepted Solutions

George_C
Community Support

Hi @lflanary, Thank you for the swift response.
As we checked the GTIN provided, you corrected the fields mentioned on the previous CIC.
The update was sent successfully from the 1WS end, but there is no new CIC from the retailer. We recommend contacting Sysco Corporation for more information, as they should see the item on their side. 

View solution in original post

4 Replies

George_C
Community Support

Hello, @lflanary, and welcome back. Yes, please provide us with a GTIN so we can further help. Thank you. 

lflanary
Contributor III

10074865447291.  Thank you!!!

George_C
Community Support

Hi @lflanary, Thank you for the swift response.
As we checked the GTIN provided, you corrected the fields mentioned on the previous CIC.
The update was sent successfully from the 1WS end, but there is no new CIC from the retailer. We recommend contacting Sysco Corporation for more information, as they should see the item on their side. 

Thank you!