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Information Provider Name

FoodieToo
New Contributor II

Hello, 

We recently changed our name and updated the Brand Owner Name to match. But when we do a search some of our items still show the previous/old name for Information Provider Name. Is there a way to update this or is there another attribute that we should update?

10 Replies

CommunityJedi22
Community Manager
Community Manager

Hello and welcome back.  Can you give me a couple of GTINs with the old name and let me take a look?  I have an idea...

00856235005019

00856235005392

FoodieToo
New Contributor II

@CommunityJedi22 any ideas?

CommunityJedi22
Community Manager
Community Manager

 So sorry I lost track on this one.  Looking at GTIN 00856235005019, I se you have a Brand Owner Name of International Food Solutions, Inc. and a Manufacturer Name of Asian Food Solutions.  Which of these is correct for you or are they both correct based on these attributes and their values?

Both are correct based on their attributes and values.

CommunityJedi22
Community Manager
Community Manager

Hmmm, ok, so what was the old name that you changed from and where is that noted?

From the Dashboard, click on Published Items. The item list has a column titled Information Provider Name. Some of our items have the updated name and some have the previous name.

CommunityJedi22
Community Manager
Community Manager

Hello, it's good to chat with you again.  I tested a theory with your GTIN 00856235005392 which showed in the dashboard under your old name.  I changed the Effective Date to today and Saved and when I did, the new name shows.  It appears you can just modify each item to trigger the new name.

CommunityJedi22_0-1667916852930.png

 

Thanks! Is there a quicker way to trigger the new name or do we have to go into each item?