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What does this error mean?

jackieb
Contributor

jackieb_0-1777669520056.png

i seem to get this message alot...why?  I was trying to update nutritional information in some of my items. This error shows up alot for me lately.  I don't know how, sometimes, i get through it.  Today, i can't figure it out. 

Usually, i just have to put a zero in, and the unit of measure is correct, and all empty spots filled. why does this keep happening?  

Hopefully if you can see this picture, it's my gtin: 00613008719807  

I'm trying to get a few items over to sysco.  they say there is no nutritional information, but their is...so i was just going to fill in the blanks.  

Thanks for any help.  

Jackie  (GLN:  0613008000004). 

 

1 Reply

alien
Community Support

Hello @jackieb and welcome back.

That error can be caused by a playlist you are using. by adding zeros to the quantity, using a unit of measure the system does not like or having a blank space before or after the zero.

You can try removing the values, saving and adding them again but the item in question is a case and you woudl not need to add that data on non-consumer items.

You can also use this to make it easier to add the nutritional data https://community.1worldsync.com/t5/Support-Troubleshooting/How-to-Add-Nutritional-Data-Outside-Simp... .

I can see that you took care of this and the only warnings left are those asking for the volume and the consumer storage instructions.

Thank you and have a great day.