‎10-10-2023 08:11 AM
In the last year when ever we submit items to Albertson's, the items just sit in process merchandising and are not getting reviewed. We just recently were told that they do not get emails from the system that we have submitted items. This seems like an inefficient system if they do not get any notification or have any way to review what items have been submitted for review from suppliers. Is there any email contacts for the Albertson's review teams that can be shared. Our sales team notifies us that our bids have been accepted by Albertson's but there seems to be a disconnect between Albertson's purchasing and their data teams that need to complete the new item setup/approvals.
‎10-10-2023 08:55 AM
Hello @stone and thank you for reaching out via the customer community and for your feedback. We are opening a ticket with the folks at Albertsons to get in touch with you and help get your questions answered.