10-06-2022 04:33 PM - edited 10-06-2022 04:34 PM
GS1 created a tool to help customers with many of their GTIN questions including Do I Need a New GTIN?
After clicking that link, you will go to the GS1 website where you can use this interactive tool created to help you with your many GTIN creation questions. You can also look at our IM Quick Sheets for more details on GTINs.
I noticed a typo in my gtin how do i fix it?
Hello and thank you for reaching out. Where is your typo? Is it in the actual GTIN number or an attribute value?
it is in the actual GTIN of the case
You have a couple of options. You can either create a new GTIN or can request us to purge that one for you but that process does take a couple of days because we delete on our end and then have to send it to the Global Registry.
If deleting, you want to make sure the GTINs are not published to any trading partners under any of your hierarchies. Once confirmed, just complete the attached form and send it to technicalsupport@1worldsync.com and our tech team will delete the GTINs for you.
I need to publish items from our sister company. Is there anything special that needs to be done to complete this?
Hello @somanyquestions and welcome to the Community. Are you looking to have your company listed as the Information Provider, the publication being under your GLN? Or are you looking to have a separate instance in Item Management for your sister company with a unique GLN for them?