Estimated shipping is based on the weight of a product as it is provided in the feeds from the suppliers. ChannelOnline applies the following rules when handling item weights: The system looks for a rate that is most common among suppliers. Example...
Overview ChannelOnline has a different functionality for Service and Labor Items than it does for products. Creating Service and Labor Items can be achieved by going to Admin > Items Admin, and selecting either Labor or Service. A specific Servic...
ChannelOnline supports three main Item Types: Product, Service, and Labor. Under the item labels called service and labor, items have the ability to assign performance or billing frequency. The Item Type selected determines the taxability of an item...
ChannelOnline allows the creation of Service level jobs to add to a quote. To create a new Service option: Control Panel > Items Admin > Service, Select "Create New Service Item" Enter a preselected number or have the system generate a new SKU nu...
ChannelOnline allows the creation of labor-type jobs to add to a quote. To create a new Labor option: Control Panel > Items Admin > Labor, Select "Create New Labor Item" Enter a preselected number or have the system generate a new SKU number for ...
Items that will be or are discontinued from a manufacturer or supplier can be labeled as Discontinued at the item level. Both the Discontinued label and the item replacement SKU can be displayed on the product page and on a quote document. Product Pa...
To add items to your favorites list, go to the product page of the item and click Add to Favorites: Alternatively, if you have one or more parts on a search results page that you wish to add to your Favorites list, you can do so by placing a ch...
Through ChannelOnline you can create Bundles and set up Configurations with selectable options for your customers. This capability requires the proper Access Right in your profile. Control Panel > Items Admin Bundles About Bundles A bundle is a grou...
