Estimated shipping is based on the weight of a product as it is provided in the feeds from the suppliers. ChannelOnline applies the following rules when handling item weights:
- The system looks for a rate that is most common among suppliers. Example: Supplier A and Supplier B have 5 lbs., but Supplier C has 5.5 lbs. The system will use 5 lbs. from Suppliers A and B as it is the most common.
- If no common weight is found among the suppliers, we take the highest weight. Example: Supplier A has 4.75 lbs., Supplier B has 5 lbs., Supplier C has 5.5 lbs; then the system will use 5.5 lbs. from Supplier C as it is the highest.
Sometimes the suppliers will not provide a weight for a part. As a result, the weight is calculated as 0.00 lbs. You can work around this by manually entering your own shipping estimate or adding a manual supplier to the product that has the correct weight.
NOTE: In the US, everything is expected to be in Lbs. In Canada and the UK, it is expected to be in Kgs.
