01-16-2026 10:58 AM
I am seeing error messages saying Kroger own brand items need to be published to the Kroger/Syndigo GLN. Am I assuming correctly that this GLN replaces the existing Kroger GLN I have had set up with 1WorldSync ? If I am correct, then I would need to publish all Kroger brand items to the Kroger/Syndigo GLN, then to the API certification GLN to make sure everything is correct and the last step would be for final publication.
Please advise if this is correct or what steps I should be taking. As always, thank you in advance for your help!!!
02-05-2026 09:11 AM
Hello @lflanary, thanks for continuing to use the community.
Could you provide us with the CA and EA GTINs you received the CIC message for, so we can check them and ensure they have all the proper attributes?
Thank you.
01-16-2026 11:29 AM
Hello,
Thank you for continuing the use the community.
I have already addressed this topic on your previous post here: https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-API/td-p/21299.
Please let us know if you have additional concerns. Have a lovely day!
02-04-2026 11:49 AM
I have published a GTIN to the Kroger/Syndigo GLN but I keep getting an error saying the Packaging is returnable field is required, but the field is completed. Can you please advise? Thank you !!!
02-04-2026 12:03 PM
Hello @lflanary , thanks for continuing the use the community.
I have attached a screenshot below that shows the attribute in question along with its definition.
I have checked the item that has received this error. Although you have added the attributes at the Case Level, they are not currently included at the Each Level item. This is the reason you are still encountering the error.
Please ensure that the attribute is added at all levels of the hierarchy to resolve the error.
02-04-2026 12:42 PM
I show this has been answered at the eaches level....
02-05-2026 09:11 AM
Hello @lflanary, thanks for continuing to use the community.
Could you provide us with the CA and EA GTINs you received the CIC message for, so we can check them and ensure they have all the proper attributes?
Thank you.
02-05-2026 01:03 PM
Case GTIN: 10011110872224
Each GTIN: 00011110872227
Thank you!
02-05-2026 02:03 PM
Hello @lflanary, I checked the Each level GTIN provided, and the attribute Packaging Marked Returnable Indicator is currently blank.
02-05-2026 02:12 PM
I am in Item Management and for the eaches GTIN 00011110872227 I see:
02-05-2026 02:40 PM
Hello @lflanary, please look for and update this specific attribute, Packaging Marked Returnable Indicator.