where is this?

[jackieb]

I have been asked to change the CF Size, and the Titles, of some items for Kroger.  I do not use API.  I was told i could find it in VIP?  Anyone know where? 

[nancyVigo]

@jackiebg, good morning!

Whenever I go to Product Introduction (Kroger) from IM, I use the "Find" tool (Ctrl F) to type what I need.  Good luck!

[jackieb]

Thanks Nancy!  Yes, i did do that.  I'm thinking, these are hidden somewhere, in the deep dark pockets of the item? LOL, It's not been an easy search.  I feel like it could be in a link somewhere? But i have yet to discover it.  Thanks again for trying to help! 

Jackie

[RenaeB · Accepted solution]

Hello @jackieb, 

Thank you for reaching out!

Please inform Kroger that you’re syncing through Kroger VIP, as the API with 1WS is not live yet.

I’ve reviewed your item in Kroger VIP, and the Customer Facing Size is correct. However, it appears that the Product Name Description has been edited on Kroger's side.

Kroger will need to make updates on their end, as these changes were not made by Arizona Tea.

If you have any further questions, feel free to let me know, and I’ll contact Kroger directly.

[nancyVigo · Accepted solution]

@jackieb, I hear you loud and clear!  Sometimes, it takes a detective's work to navigate VIP! 😉

[jackieb]

omg, Renae, I owe you dinner!  LOL. I knew, it was nothing from me?  Just saying, because it was pushed back and forth. I wouldn't have written out what was written there!  I knew it!!! LOL. I am so glad to see what you wrote.  Thank you so much for your help.  I wish i wrote here weeks ago, when this started.  

Thank you again! Jackie 

[RenaeB]

Hello @jackieb, 

No dinner needed! I’m just glad I could help! 😎

Wishing you a fantastic FriYAY and a great weekend!

[jackieb]

👍😙😆Thanks again.....(just want to write, an i told you so email, could you tell?) 

[CommunityLord_]

Hello @jackieb ,

Thank you for your patience and don’t hesitate to let us know if you have any additional questions.