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Kroger VIP Images

DanielleTackett
New Contributor II

‎10-25-2022 05:06 PM

My item has not been accepted in Kroger VIP due to the images facing the wrong direction. I can add an image that faces the right direction, but I cannot seem to remove the ones that are facing the wrong direction because those are in Item Management. I do not want to remove them from Item Management, but I do want to remove them from Kroger VIP. Does anyone know how to do this?

2 Replies

jcharles
Moderator
Moderator

‎10-26-2022 10:25 AM

Danielle,

Hello and Welcome back!!

If you could share the GTIN number, I would be happy to see if I can see our issue?

0 Kudos

Mal10snoop
New Contributor

‎10-26-2022 11:54 AM

Hi DANIELLE:   IF YOU JUST WANT TO DELETE THE IMAGE FROM KROGER GO TO THE EACH LEVEL.  CLICK ON THE IMAGE AND REMOVE THE IMAGE SOURCE, IMAGE FACING AND IMAGE BACKGROUND.  NOTHING SHOULD BE FILLED IN IF YOU WANT TO GET RID OF THE IMAGE.  HIT SAVE.  LET ME KNOW IF IT WORKED.