1WorldSync Customer Community

Hi @ManSpecFoods, thanks for reaching out! This error is likely being triggered due to the missing UOM (Unit of Measure) field found to the right of the Volume field: If both of these fields are populated you should no longer receive this error mess...

Hi @Groupeseb. You should be able to view the video by scrolling up from this response and then selecting the play arrow in the bottom left of the video window. Please confirm if, after scrolling to the top of this page, you can see the following: P...

Hi @HicUser1! You can see instructions on how to check on and delete item publications in these Community videos: Deleting Publications - https://community.1worldsync.com/t5/Training-Documents/Video-Publication-Withdraw-or-Delete/ta-p/6130 Checking P...

@carolhunn, I would recommend reaching out to Koger directly regarding these updates. Unfortunately, we would not be able to advise on or help update a version of the item that is not in our systems. If after reaching out to Kroger you have further q...

Hi @carolhunn, thanks for reaching out again! For an item to be updated and maintained it usually does need to be in our system or another system that the item is uploaded into. To confirm, Kroger requests the new GTIN not be published to them via Pr...