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Kroger Image errors

niteishk
Contributor

Hi,

We have below CIC review error from Kroger, just wanted to know if 1WS would correct this error or some other source. Received response from Item MDM VIP <ItemMDMVIP@kroger.com> in bold below. 

 

70011110078475:CIC999:Item Returned for Review:Consumer items contain specific errors.~00011110078506:CIC999:Item Returned for Review:There is one image that needs review. SOURCE IMP-ONEWORLDSYNC-DS ORIENTATION FRONT REJECT REASON Rejected - incorrect product

 

Confirm the images listed in 8506 are the correct images for the item and resubmit

1 Reply

CommunityJedi22
Community Manager
Community Manager

 

Hello and thank you for reaching out via our customer community.  i took a look at this for you and based on what I see and the message in the error message, it looks like Kroger is asking you to double-check whether you provided the correct image for your product.  I see the product is for Halloween but your image is a nice beach image:

CommunityJedi22_0-1670945753414.png

 

GLN 0041820000009

GTIN 70011110078475