‎07-25-2024 04:44 PM
 
 
‎07-26-2024 08:16 AM
Hello,
Welcome to the Community. Attached below contains our Kroger Training Tutorial that display form start to finish how to create and publish an item successfully from Item Management to Product Introduction.
https://community.1worldsync.com/t5/Kroger-Training/ct-p/KrogerTrainingOffering
However, once the item transfers to Product Introduction you simply access the item from "Ready To List" to complete your Kroger Hierarchy Data page and lastly SUBMIT the item once it validates successfully in Product Introduction. If the item does not flow to Product Introduction please click into all levels of the hierarchy to validate against the "Basic Item Setup", "Most Popular", "All Populated" and for food items the "Food And Beverage Products" Playlist. If the item validates successfully please review the "Worklist" and "Sync Status Report" for any errors that could be suppressing the publication.
Thanks!